Lg Balanced Score Card

878 Words4 Pages
Assignment On Balanced Scorecard Session: 2010-2012 Dated: 03-02-12 Submitted To: Submitted By: Prof. V.P.Mishra Harleen K. Ballagan Course Instructor Sahil Goyal Str. Managment Mahesh Gupta Balanced Scorecard: The Balanced Scorecard (BSC) is a strategic performance management tool - a semi-standard structured report, supported by proven design methods and automation tools,that can be used by managers to keep track of the execution of activities by the staff within their control and to monitor the consequences arising from these actions. Main aspects of the Balanced Scorecard There are four main components of a Balanced Scorecard (as shown in the figure). These are discussed below: Balanced Scorecard of LG Electronics is as follows: Customer: * Target market is Middle Segment * Provide the Eco friendly Products * Provide best after sale service * To provide Best Products having long life * Meet the customer demand * Open the Customer Care Centers * Maximum interest in Customer Reviews Learning and Growth: * Use Innovation to produce products * Tap the Competitors knowledge to stable in market * Introduce new technology to become market leader in electronic market * Having the best research and Development Centers * Make the survey for entry in new markets Business Process: * Having the best Human Resource * Use of best inventory control systems * To utilize the skills of the personals * Different departments to handle the operations * Appointed managers to take decisions at regional level Financial: * To achieve the yearly sales target * Growth in the profits * Give the tough
Open Document