Leadership Office: A Memorandum To Charge Nurse

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R5 NUS MEETING Date: December 19, 2013 Location: Leadership Office |Topic |DISCUSSION |ACTION | |Professionalism, Posture, |We are the “face” of the unit, we are the first |Keep good posture, be professional while talking to co-workers, family | |Quietness |person visitors, patients, and others see. Need to|members, patients, and doctors etc. If busy with multiple things make | | |keep it professional |sure you address visitor and say “Hold on just a moment I apologize I | | |…show more content…
It is ok to ask so workers to be quiet. | |Triage and delegating |How to triage phones call bells and visitors at |First address the visitor, next answer the call bell and last answer the| | |one time. If paging one person multiple times who |phone. You can ask another coworker to answer the phone or call bell if | | |to delegate tasks to. |unable. If you are paging someone to two different places at once | | | |delegate to charge nurse, nurse, or another CNA. Lifting calls do not | | | |only need to be delegated to CNA’s. | |Names on board |Time consuming, pain to organize and to do the |Each name is laminated and will have magnets on every one so they are | | |board |all ready to go. They will be kept in alphabetical order by shift.

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