Wq5 Communication Level 3

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1. Identify the different reasons why people communicate *** Answer submitted on Dec 17 2013 1:12PM *** To ensure that a good working relationship is established, to inform people of information that they may need to be aware of, and to raise concerns. This answer has been accepted Assessor comments: No comments have been provided. Unit/ Outcomes Criteria Outcome 1 ac[1.1] Identify the different reasons people communicate. SHC31.1 ac[1.1] identify the different reasons people communicate 2. Explain how communication is used and affects relationships in the work setting *** Answer submitted on Dec 17 2013 1:12PM *** communication can be verbal, or written and even in our actions, this allows for a strong confident workforce who are all working towards the same goal in providing the appropriate care, if everyone communicates then mistakes are minimalised. This answer has been accepted Assessor comments: No comments have been provided. Unit/ Outcomes Criteria Outcome 1 ac[1.2] Explain how communication affects relationships in an adult social care setting. SHC31.1 ac[1.2] explain how communication affects relationships in the work setting 3. Explain ways to establish the communication and language needs, wishes and preferences of an individual. *** Answer submitted on Dec 17 2013 1:12PM *** If possible talk to the service user and their family to establish there needs wishes and preferences and work together to establish a care plan that they are happy with. If there is a language barrier then steps need to be taken to find a solution to enable communication to be obtained. This answer has been accepted Assessor comments: No comments have been provided. Unit/ Outcomes Criteria Outcome 2 ac[2.1] Compare ways to establish the communication and language needs, wishes and preferences of an individual. 4.

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