Jolibee Foods Essay

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Aaron Geller GB 410 2/18/2015 Jollibee Foods Case After reading the Harvard Business Case on Jollibee I was able to use the VRIO framework in order to understand how the company was able to achieve the competitive advantages they had. The VRIO framework helps determine whether what resources and capabilities are needed and help give the company a competitive advantage. After reading the case and looking into the company I knew that they cared about their customers a lot from reading the mission statement, “To offer flavorful food, a fun atmosphere, flexibility in catering to customer needs, and a focus on families in global fast food industry.” I then looked more into understanding the VRIO framework. It looks into fi the resources and capabilities, are valuable, rare, costly to imitate, and if the firm is organized to capture value. This framework gives you insight to whether the company has a competitive advantage, and if that advantage is Sustainable. The first part of the framework looks to see if the resources and capabilities are valuable. The answer of Jollibee is yes. Jollibee has the highest market cap in Asia now in the fast food industry, and also the second highest in the world (Business Inquirer). The capability that the company has is huge, and clearly valuable. It has potential to grow larger than it already is. They are also looking to currently expand more into the US market. The next question that the framework looks at is whether or not the company is rare. Jollibee is also are a rare fast food restaurant! It is unique to many fast food restaurants out there. There is a number of reasons to this. They deliver to houses, and offices, which is something many fast food restaurants in competition such as McDonalds and KFC, don not do! The employees are committed to excellent service, and friendliness. This is also unlike many fast food

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