Impact Of Culture On Communication

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The Impact of Culture on Communication in a Healthcare Setting HHS307 April 25, 2011 Latricia Michelle Carter The Impact of Culture on Communication in a Healthcare Setting Communication is the highest skill needed in providing effective healthcare. Providers need to communicate with a variety of people that see the world differently than the provider. Communication is important to obtain medical history, diagnose, establish treatment, and provide quality care to the patient. It is also important in order for the healthcare staff to work effectively. The provider should implement a culturally competent healthcare office. Cultural competence will help assess any barriers that exist so that providers can communicate efficiently. It is beneficial for the provider to become familiar with the Hispanic and Asian Indian culture. These cultures are the two leading cultures in the United States. There are many similarities and differences between the two cultures. The impact of culture in healthcare is growing rapidly. It is imperative for providers to gain the skills needed to communicate with a culturally diverse group of people. Cultural diversity enhances the healthcare office just as it does to our country. Cultural values and languages are common difficulties by the provider. There are techniques that the provider can implement to solve communication difficulties. The provider should pay attention and listen attentively to the patient. The provider will be able to properly diagnose the patient. The provider should repeat what the patient said if they did not clearly understand what was said. The provider should also take accountability for their lack of understanding as well. Lastly, the provider should use common language to ask different questions and not overuse medical terminology not understood by the patient. The provider creates a more
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