Be able to apply principles and practices relating to confidentiality Question- (1.1) Identify the different reasons people communicate Answer: There are different reasons why people communicate. One of them is to express their feelings, emotion, opinion and anguish. It could be an informal or formal communication depending on the circumstances. Licensed to Fe Jerisa Genoviagon of , , , . Email address used to purchase this eBook is: 1 email@example.com (1.1) (Continued) Question- (1.2) Explain why/ how effective communication affects all aspects of the leaner’s work Answer: Effective communication in the workplace is a major part of my role as a health and social care worker.
The actions and aids I supply for communication needs should benefit not just the individual, but the group of service users as a whole, and encourage interaction, inclusion, and social contacts. Regular reviews should be performed, to ensure that communication techniques and aids, are still adequate and addressing the individuals communication needs. Different groups who may have communication support needs could include: * A resident may have suffered a stroke, resulting in dysphasia. As a result, they may become frustrated and angry. * A resident may be suffering from confusion, either temporarily because of an acute medical problem, or as a result of dementia.
Lastly, the issues of senior leaders not spend enough time mentoring younger leaders (Grazier, 2005). He states that an important part of his career came from his association with mentors and he truly learned and grew because of them. The solutions proposed by Spaeth emphasize on the importance of hiring individual sentering healthcare having sufficient financial insight so they are not learning finances on the job and can concentrate mainly in relations with people. He accentuates that leaders are individuals who are born as leaders because their personality allows them to relate well with others and encourage others to get the job done. But, then states leadership qualities can be taught as well.
If I speak to a professional such as a psychiatrist I tend to back up every conversation with an e-mail, but will also contact them by phone. I always attempt to make my point across clearly and then document anything that has been said to keep accurate records. It is vital in my job as a shift leader I will have to change my communication skills and methods through the day. To the staff I work with, I have to be clear in what I want them to do as if not it might consequently have a negative impact on my shift. To ensure my oral communication is always backed up by a written one, I have a hand over sheet which also clearly indicates what tasks each staff member should be doing at what times.
There are some patients or employees with strong accents that can make it difficult for one to understand and may cause a misunderstanding between both parties. Not only do healthcare professionals use communication to provide service but also for financial planning of service, it is used to build a solid relationship between the patient, patients’ family, and the healthcare professionals. Working in such a diverse health facility all employees, volunteers, patients and family need to take time and educate themselves on other cultures because what you might do to others as a joke or just cause might offend or hurt others. All employees should respect the patients’ culture and try to work and communicate as thoroughly as possible to avoid offending their culture, moral, religion, and beliefs. Many individuals think that is immoral to not administer any type of pharmaceutical medication to a dying patient, but out of respect we healthcare professional respect their culture and provide as comfortable as possible according to their
The elderly group is the group that I would wish to advocate on. The elderly are more likely than younger groups to be afflicted with multiple health problems, thus creating a synergistic effect in increasing their degree of emotional despair. This problem is particularly acute in nursing home settings, which have increasingly become the dumping ground for our mentally ill elderly. The degree of mental illness coupled with the virtual absence of significant mental health treatment in nursing homes represents one of the most neglected problems in the field of mental health services in this country. One point that I wish to advocate are that the elderly should be carefully watched so that they will take their medication correctly and on time.
We have had a recent decline in our T.J.C compliance, HR will play a vital role in ensuring the members we bring into our organization are motivated and compliant to our guidelines. They will also be the focal point of ensuring our staff members are treated fairly and are able to perform their duties without discrimination. One of the issues we are currently facing is a shortage of clinical staff, to include registered nurses, respiratory therapist, and medical technologist – and an abundant number of physicians on staff. The team, along with the HR office will need to reevaluate the services that our organization provides and redefine the positions we will maintain. For example, if we have three pediatricians on staff and the majority of patients we receive is the elderly population – we may have to revise our
(Hopson and Adams 1976, Open University) As an example, moving into a care/nursing/residential setting is a big transition that could happen in anyones life, yet with the help of social workers and nurses and doctors we are often able to assess these individuals to evaluate if this is the right transition for them. Older people often seek residential care in a state or environment of crisis, therefore there is not much time to prepare for this. (You'll and McCourt-Perring 1993, OU ) A transition is likely to occur when an individual is ill and becomes vulnerable. Many transitions happen because of health reasons, i.e, dementia making that person vulnerable in their own home, an illness that may require constant supervision and care, a change in relationships i.e, a death of a loved one/partner, or a family feud
Different people experience living with dementia in differently this can be from the support they get from their family and friends , having different symptoms progressing at different speeds as well as the type of dementia. There are some symptoms which can be mistaken for dementia such as depression, delirium, age related memory loss, this is because these are some of the signs of early dementia and share many characteristics with dementia. * Depression difficulty sleeping, lack
Consumer’s opinions should also be taken into consideration, not only during intake and when exiting the facility, but throughout their stay as well. In today’s system you often see the nursing assistant overworked and frustrated which results in an unhappy work environment. This can cause consumers to feel un-welcomed and as a burden. This can also affect patient care because not every patient is receiving the highest level of care from someone who is overworked and exhausted. There has been a number of quality initiatives aimed at facilities such as these and much research has been done regarding a patient’s survival verses the number of staff to patients.