Political empowerment is the government working to help the community and promoting political participation on specific issues for the community population. (Zastrow & Krist-Ashman, 2010) Macro, mezzo, and micro are three categories that is viewed through social work. These three categories may influence and coincide with each other. The practice of macro systems is the effort to help clients by intervening in a larger system, such as the neighborhood, at a smaller group level, or institution. (Zastrow & Krist-Ashman, 2010) Macro systems empowers clients by involving them in systematic change.
2.2 Outline of research This aim of this research report will be comprehensively investigating the interpersonal communication issues between the managers and the employees of DMG Corporation and the effectiveness of their current procedures and policies. The key instruments that
Explain the role of ethics and social responsibility in developing a strategic plan while considering stakeholder needs and agendas. Ethics and social responsibility of a business effects wide groups of stakeholders. Stakeholders that include employees, investors, shareholders, suppliers and customers will be influenced by the formulation of strategic plan. The ethical responsibility of the business reaches beyond the responsibilities to stakeholders, it also impact the community and many downstream industries that may be affected by the plan. Ethical considerations must be given by managers as to how the strategic plan will influence the stakeholders.
Chemers M (1997) showed that leadership has been described as the "process of social influence in which one person can enlist the aid and support of others in the accomplishment of common tasks". As a result it might have significant influences to the efforts and motivation of employees on their working performance. In addition, leadership can build; influence and changing the organizational culture and it might contribute to the establishment of the organizational culture. One of the primary responsibilities of strategic leader is to create working
Leadership is the process of influencing an individual socially in order to accomplish a common task. According to Schein (2010), a leader is someone who guides the employees to achieve the organizational goals or the leader is someone whom people follow. There are various leadership theories that have been introduced in the world such as trait leadership theory, behavioural leadership theory, contingency theory and transactional and transformational leadership theory. In my opinion, each leadership theory has its own advantages and limitation when we apply it to the real world. This essay analyses the three leadership theories and its application in the real world: situational leadership, servant leadership and transformational leadership.
The process design matrix for customer service is based on the personal attention approach, which is the approached developed around customer satisfaction. In order for the design matrix for customer service to be efficient and effective it will include three items; a customer service charter, process performance measure, and a customer feedback system. In today’s business world customer service is a key element to a business’s success. Not only are customers valuing the product quality they also value the quality of customer service received. With the quality of customer service being so important to customers today it is very important that an organization establishes a customer service process design matrix.
Employees join the organization, make investment decisions, interact with customers, design new product and assemble components. Therefore, organization should know how to better satisfy individual needs and preferences. * Union preferences Pay strategies need to be adapted to the nature of the union management relationship because unions have different interest. In addition, compensation deals with unions can be costly to change. Step 2: Map a total Compensation Strategy Often use in marketing to clarify and communicate a product’s identity.
The research in this paper will examine a couple of the influences effecting the whole of the characteristics possessed by servant leaders and question how these influences provide for successful collaboration when contributing them to leadership in society is considered. Various areas leaders can focus on, either personally or through their organization, to make an impact and improve society today will be discussed. . Characteristics of Servant Leadership Servant leadership is a style of leadership that was introduced by Robert K. Greenleaf, which enabled change to occur within leadership by bringing to the forefront the revealing characteristics of the servant leader and the desired qualities preferably within a leader. The character a leader reveals determines the quality of his or her actions and critical thinking skills a leader possesses, which may determine the fruition of collaborative efforts made by the leader concerning any possible positive results sought.
Company need to answer to two aspects of their operations. The quality of their management-both in terms of people and process. The nature and quality of business impact on society in the various areas. CSR is concept, whereby companies decide voluntarily to contribute to a better society and a cleaner environment. CSR is concept where by companies integrate social environment concerns in their business operations and in their interaction with their stakeholders on a voluntary basis.
* Organizational culture facilitates commitment and dedication to the organization from members which gives them reason to be efficient in towards achieving the common goal of the organization. * Promotes social system stability * Control mechanism for shaping behavior of members by helping them know what is and what is not acceptable. WHAT ARE THE TYPES OF ORGANIZATION CULTURE? According to Robert E. Quinn and Kim S. Cameron at the University of Michigan at Ann Arbor, there are four types of organizational culture: Clan, Adhocracy, Market, and Hierarchy. * Clan oriented cultures are collaborative in nature, family-like, with a focus on mentoring, nurturing, and “doing things together.” * Adhocracy oriented cultures are creative, innovative, and dynamic, with a focus on taking risks, and “doing things first.” * Market oriented cultures are results oriented, with a focus on competition, achievement, and “getting the job done.” * Hierarchy oriented cultures are structured and controlled, with a focus on efficiency, stability and “doing things right.” WHAT ARE THE PROS AND CONS OF EACH TYPE OF ORGANIZATIONAL CULTURE?