Functional Areas of Business

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Managing the Functional Areas of Business MGT 521 Managing the Functional Areas of Business The role of a manager in the functional areas of business is dictated by which level of management they are currently in, either executive, middle or front line. Regardless of tier, the manager has to be able to do his job as well as be able to step in and help out wherever he is needed outside of his defined job role. The manager needs to be able to be flexible, able to delegate and multitask effectively while leading his team toward achieving the company’s goals. This much holds true for all managers in the hierarchy of a company. After that, the manager’s role varies greatly according to their level: executive, middle or front line manager. The skill set required for success varies as well. For example, the front line manager requires greater technical skill than the executive level manager who, in turn would need more leadership skill. Henry Mintzberg developed a model for managerial roles, breaking them down into 10 roles in 3 categories. The categories Mintzberg defined are as follows: Interpersonal, Informational, and Decisional. Each level of management requires some of these roles, to a varying degree. “The functional area in which a manager performs his or her job has a substantial influence on the extent to which Mintzberg’s managerial roles are required” (Paolillo, 1987) . Roles in the decisional category are typically for the executive level manager who makes the big directional decisions for a company. These managers would require less interpersonal skills. Front line managers need to be stronger in the interpersonal category, as they are dealing with the employees on a much more personal level through staffing and training. Midlevel managers possess more informational roles which they pass up and down the corporate ladder to the executive managers and

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