Diversity and Inclusion

28803 Words116 Pages
Global Diversity and Inclusion Perceptions, Practices and Attitudes Global Diversity and Inclusion: Perceptions, Practices and Attitudes A Study for the Society for Human Resource Management (SHRM) Conducted by the Economist Intelligence Unit TABLE OF CONTENTS 3 Background 5 Introduction 7 Executive Summary 7 Sidebar: Who took the survey? 9 Part I: Opportunities from Diversity 9 Workforce Diversity and Inclusion in multinationals: Facts and trends 10 Sidebar: How diverse is your country? 12 Sidebar: Key findings from the Global Diversity Readiness Index: Top countries 13 The business case for Diversity 17 Supplier Diversity: The next frontier 21 Part II: Challenges of Diversity 21 Divergent paths taken to reach the same goal 22 Internal resistance to Diversity efforts 24 The quota issue 25 Sidebar: Key findings from the Global Diversity Readiness Index: Top regions 27 Part III: Best Practices 27 Management structures 28 Metrics and rewards 29 Internal communications and training 30 External outreach 33 Part IV: Regional Characteristics 33 North America: Embracing change 33 Western Europe: Ladies first 34 Asia/Pacific: Diversity the natural way 39 Middle East: Local talent 41 Conclusion 43 Chart and Table Index 45 Appendix I: Global Diversity Readiness Index: Methodology, Results and Findings 63 Appendix II: Participants in Qualitative Interviews Global Diversity and Inclusion: Perceptions, Practices and Attitudes 1 Background More than ever, businesses, governments, non-profits and other organizations are finding it necessary to adopt a global mindset in order to remain viable and relevant in today’s global marketplace. As organizations recognize the importance of developing greater cross-cultural competence, Diversity and Inclusion practitioners are often at the forefront of this work. This makes sense, as these professionals have long been
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