Describe the Criteria for Evaluating a Training Program's Effectiveness.

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| 2. Describe the criteria for evaluating a training program’s effectiveness. Evaluating training programs and how employees respond to the training can be broken down into four types of criteria that measure the program’s effectiveness. The four criteria are: reaction criteria, learning criteria, behavior criteria, and results criteria. These are crucial components to evaluating a program and its effectiveness in the workplace. These components can also help a company to decide if they should continue to use the training system and invest more money or head in a new direction. The first criteria is the reaction criteria. This criteria measures the impressions of the trainees. This will include their assessment of the training program that can actually be used in the work place. This will also include their assessment of the amount of learning they received from the program. Reaction criteria is usually assessed through training evaluation ratings and surveys given to the trainees immediately after training sessions or workshops. The second criteria is known as the learning criteria. The learning criteria measures the amount of learning that actually takes place by the employee. These are measured through tests that assess the information that the employees retain after the training is complete. This criteria will allow a company to evaluate the training and if the employees are understanding the information. 2. Describe the criteria for evaluating a training program’s effectiveness The next criteria is known as the behavioral criteria. Behavioral criteria measures the amount of newly learned skills displayed once the trained employee has returned to the job. These skills could be observed by a supervisor which would document how many new skills the employee uses once back on the job and if the training was valuable. The fourth and final criteria

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