Cox Cupcakery Marketing Analysis

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Steven Jones November 31, 2011 Marketing Cox Cupcakery: Strategic Planning For Retail Marketing Cox cupcakery is a newly added business that is ran out of Erin Cox’s House. Erin Cox is the manager and founder of Cox cupcakery, Erin is a military official but has a special interest in baking. The business is located on Royal Crest Drive on the Southside of Abilene, Texas. Erin is always trying to find new customers as well as keep her existing customers building a family relationship with them so that they will soon pass the word of her bakery if they have not already done so. Cox main goal as of right now is to move her business out of the house and to a storefront right here in Abilene. Erin wants to offer her products at a competitive price but to also meet the demand of middle to high-end customers in the Abilene area and also start to cater parties and events. Cox Cupcakery offers a variety of cupcakes, bread, and pies. The products are baked fresh to order daily, which means that is the cupcakes are of the utmost quality and are as fresh as you can get them. Cox has 8-10 flavors that are year round and a variety of seasonal products. The prices of these products are very reasonable they range for pies and breads between 8 and 12 dollars, the cupcakes are 20 dollars a dozen. Erin runs the whole business out of her house as of now; there are many upsides to this and down sides. Customers are never faced with huge lines and having to deal with many different peoples such as cashiers and other angry customers. The downside to this is that there is only one way of promoting the business right now and that is word of mouth. Word of Mouth can be a good and bad thing; you never really know what a customer is telling other people about your product your vicinity or anything. You always hope that people are leaving a good impression with other they tell about

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