Correlation Between Internal And External Services

859 Words4 Pages
Management Interview Paper HCS 413 Angie Wellman May 23, 2011 Successful organizations have already implemented methods when it is concerning internal and external services. The correlations between these two services are accomplished when each services knows what to be expected from them at the very beginning. To be accomplished and profitable in this coordination, both internal and external services need to understand the importance of communication. Communication between the employees of each service and their organization along with each other. Having good coordination of services all parties involved must have a good working relationship, have the same goals, knowledge, and working respect for…show more content…
Then admissions will follow up with the patient to verify demographics and insurance info. Once the determination is made that the patient needs to be admitted wither for 23 hour observation or as an inpatient, the nurses will care for the patient. If there is a death, the external services of the funeral home/coroner will be notified to claim the body. By developing a good relational coordination with these external services with show and have an effect on productivity (Gittell, 2006). By utilizing relational coordination along with external services the bed management manager is better able to ensure the patient is bedded properly and open communication is shared by everyone. Mr. Cleveland states that his communication is primarily done with the use of phone and fax, and face-to face meeting. The relational coordination consists of shared goals, shared knowledge, communication, and when dealing with the external services if a good relational coordination policy is in place the company will benefit greatly (Gittell,…show more content…
When the internal and external services come together and work hard as a team, it ensures the care of patients is quality and quantity, communication service coordinate properly and the results is always a positive one. Everyone needs to understand their roles and the responsibilities of each role are vital in making coordination and communication work. The secret to coordinating these services are to respect one another and to communicate. This will keep everything running smoothly and efficient. References Gittell, J.H. (2006). ‘Relational coordination: coordinating work through relationships of shared goals, shared knowledge and mutual respect’, in O. Kyriakidou and M. Ozbilgin (eds), Relational Perspectives in Organizational Studies: A Research Companion, Retrieved from Ebsco Host. University Library Date Cleveland, William. Manager of Bed Management. May 19, 2011 Lombardi, D. M., & Schermerhorn, J. R. (2007). Health care management: Tools and techniques for managing in a health care environment. Hoboken, NJ: John Wiley &

More about Correlation Between Internal And External Services

Open Document