Compititiveness Strategy Essay

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Confirming Pages 2 CHAPTER 1 Introduction to Operations Management 2 Competitiveness, Strategy, and Productivity 3 Forecasting 4 Product and Service Design 5 Strategic Capacity Planning for Products and Services 6 Process Selection and Facility Layout 7 Work Design and Measurement 8 Location Planning and Analysis 9 Management of Quality 10 Quality Control 11 Aggregate Planning and Master Scheduling 12 MRP and ERP 13 Inventory Management 14 JIT and Lean Operations 15 Supply Chain Management 16 Scheduling 17 Project Management 18 Management of Waiting Lines 19 Linear Programming Competitiveness, Strategy, and Productivity CHAPTER OUTLINE Introduction, 42 Competitiveness, 42 Computing Productivity, 57 Why Some Organizations Fail, 43 Productivity in the Service Sector, 60 Mission and Strategies 44 Factors That Affect Productivity, 60 Strategies and Tactics, 45 Strategy Formulation, 47 Supply Chain Strategy, 51 Sustainability Strategy, 51 Global Strategy, 51 Operations Strategy, 52 Strategic Operations Management Decision Areas, 53 Quality and Time Strategies, 53 Improving Productivity, 62 Cases: An American Tragedy: How a Good Company Died, 66 Home-Style Cookies, 67 Hazel Revisited, 69 “Your Garden Gloves,” 69 Operations Tour: The U.S. Postal Service, 70 Implications of Organization Strategy for Operations Management, 54 LEARNING OBJECTIVES After completing this chapter, you should be able to: 1 List the three primary ways that business organizations compete. 2 Explain five reasons for the poor competitiveness of some companies. 3 Define the term productivity and explain why it is important to organizations and to countries. 7 Provide some of the reasons for poor productivity and some ways of improving it. Discuss and compare organization strategy and

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