Chapter 3 Management and Organizaitonal Structure Questions

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True or False 1. The four contemporary functions of management are planning, organizing, leading, and controlling. 2. Effectiveness refers to the relationship between inputs and outputs. 3. When managers meet organizational goals, they are efficient and effective. 4. According to Mintzberg’s management roles, the informational role involves receiving, collecting, and disseminating information. 5. Technical skills become less important as a manager moves into higher levels of management. Multiple Choice _____________ are organizational members who integrate and coordinate the work of others. a. Managers b. Team leaders c. Subordinates d. Operatives e. Agents Typically, in organizations it is the _____________ who are responsible for making organizational decisions and setting policies and strategies that affect all aspects of the organization. a. team leaders b. middle managers c. first-line managers d. top managers e. subordinates _____________ distinguishes a managerial position from a nonmanagerial one. a. Manipulating others b. Concern for the law c. Increasing efficiency d. Coordinating and integrating others' work e. Defining market share Which of the following is NOT an example of a decisional role according to Mintzberg? a. spokesperson b. entrepreneur c. disturbance handler d. resource allocator e. negotiator Which of the following skills are more important at lower levels of management since these managers are dealing directly with employees doing the organization’s work? a. human skills b. technical skills c. conceptual skills d. empirical skills Understanding building codes would be considered a _____________ skill for a building contractor. a. human

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