Case Study - Barhale Construction Plc

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Health and Safety Executive Barhale Construction plc Worker engagement case study 8 This case study is part of a series of case studies, which give examples of best practice when engaging workers to improve health and safety in the workplace. Introduction In 1999 Barhale identified the need to focus resources on the front line, where site team members were exposed to risk, and where the majority of accidents occur. So, along with a series of initiatives to improve two-way communication with its workforce, the company introduced the safety coach. The safety coach Safety coaches have played an increasingly important role in developing a positive safety culture. Take the example of Charlie Martin, safety coach in Barhale’s eastern region. Charlie’s job is to regularly visit the five or so sites he has responsibility for. This is not an office job, Charlie’s time is spent on site, walking the job, talking to the men, observing and providing advice, support and occasional correction. He has no management responsibilities, no forms to fill in and does not report individuals to management. Having done a range of safety training, Charlie understands the standards required on site. He prides himself on being able to correct poor working practice by talking to the men, winning their cooperation and respect and demonstrating himself how the job should be done. Safety coaches ask rather than tell, using their experience and personality to win hearts and minds. Managers value the unique role the safety coach plays, providing a link between the site or contract manager and the workforce. Issues are often raised through a safety coach that individuals might not feel able to raise themselves. The role makes no distinction between employees or subcontractors, all benefit from the safety coach’s input. Robert Wiles, a Barhale groundworker, tells a story that illustrates the value of
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