Blogging at Bzz Agent

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Blogging at BzzAgent Case Study Analysis April 9, 2012 Recommendations for BzzAgent a. Improve the agent’s recruiting strategy b. Beelog should be kept online but with improvements c. Agents’ segmentation according to campaign’s strategic map d. Higher ROI for agents. a. Improve the agent’s recruiting strategy The current agents consider BzzAgent as a side job rather than real job where their earrings depend on their effort so they might not be putting enough dedication on the campaigns. Thus BzzAgent needs to recruit more students and young agents to bring new and fresh perspectives to the company. BzzAgent should run a campaign to bring these agents and engage them with the company’s vision of marketing. Even though some firms began their database based on their customer loyalty, BzzAgent is still needed to perform their direct marketing campaign. b. Beelog should be kept online but with improvements Beelog should be kept online to maintain the company’s culture, but improvements are fundamental. A blog is a special space on the World Wide Web to share a topic, opinions, knowledge, etc where readers can make comments about the topic posted. Balter’s idea of blogging could have gone good or bad, depending on the use of the agents, but he took the risk to deliver truth and transparency. When Beelog was launched it had a great engagement with the agents, employees and etc, but as it went over its course, the bond was lost because the readers don’t feel transparency since the blogs seems to be too clever. As mentioned on the reading there are about 175,000 new blogs created daily, so to maintain the readers’ attention and engagement is extremely difficult. A dynamic Beelog could be a solution, where the blog’s author can add

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