Ann Walker Case Study

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Question - Discuss what is involved in the role of the paid care worker and highlight some of the challenges experienced by such staff. In this essay I will discuss the challenges and tensions that can be experiences by service users and care workers. I will draw on the case study of Angus Mcphail and Yetunde from K101 block 1. As we followed the case study of Ann Walker who was struggling with all the challenges of being a carer, wife and mother. Ann then requested support through Social Services. The process was long as it took months from the first phone call to getting a care worker. Angus was anxious about a stranger coming into his home. Although he knew Ann could not manage al the tasks on her own without help. Ann was hoping that Yetunde would take…show more content…
Some carer’s are poorly trained and this can causes stress for the service user as they are not being respected or having their needs met. Changes of staff make it difficult also as there is no continuity of care and this can be frustrating. Service users want more of a say in the care plan and don't find it flexible enough. All of these things can cause difficulties when the carer arrives. Personal assistants offer a more personal and flexible approach. The service user will receive direct payments and pick their own personal assistant, what tasks they want carried out and hours that suit. For the personal assistant this can be more flexible and also can have its own challenges such as staying more hours than paid for. Being vulnerable if the relationship breaks down. My conclusion is that Care Workers need more time in the service users home to be able to carry out all tasks required of them and to offer more flexibility. However, due to financial constraints from the employers and the amount of people requiring care this seems an impossible task. Carers are doing the best they can in the short time they have
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