Gives out information clearly. | Bulky to store Unable to clarify meaning of technical terms etc. spelling errors may occur. Inaccuracies may occur. Lost in transit Not instant | Care plans – to show the carers the personal care that the client much receive this includes medications clients should take and how often | Can be easily compared.Ensures safety.
Make sure you listen effectively and the use of body language is also important. 3.4 Sometimes you may need to get more specialist advice because an individual’s communication is too complex to deal with alone. Such as a speak and language therapist, sign language training. Where there is a language issue then you may need to get an interpreter.
These incidents can affect communication between patients, family and staff members. For instance, For example, some concerns that could arise consist of various languages, talking in broken English, accents that are hard to comprehend, or dissimilar religious beliefs (Axia, 2007). Since differences culturally can sway how communicating is recognized, this can direct to problems of miscommunication between a health care provider and a patient. (Flower, 1992). Hospice has taken the intuitive to hire a great deal of culturally different employees to try and make up for the gap in communication and currently has a hotline to help in situation where a language barrier may
In the healthcare setting, communication is vital to patient care. Since communication errors can result in significant problems in a healthcare setting, knowing how to effectively communicate and to apply communication tools within the organization is important. With the impact of gender and culture within the organization, communication can be challenging at times. In a diverse organization, sometimes a workforce may seem fragmented, with different members working towards different goals (du Pre, 2005). By celebrating diversity, helping employees to develop communication skills, and setting good examples, communication can continue to improve within the
That one receptionist can change the whole mood of the patient, which continuing on into the visit with the physician. This can make it hard for the physician to treat the patient because the patient may feel closed off now or less receptive to advice from the physician. So I would find interdependence very important knowledge to have in any health care field. Sensitivity is something that is necessary to have when dealing with others. In the health care field one needs to be aware of others feelings
For example, some of these issues may include speaking a different language, speaking with broken English, speaking with an accent that makes it hard for one to understand fully what is said, or different religious beliefs (Axia, 2007). Cultural differences can influence how communication is established and, at times, can also lead to issues of miscommunication between a patient and his or her care providers (Flower, 1992). The long-term care facility currently discussed has a number of different employees who share different cultural backgrounds within the organization and provides a hotline for employees to call as needed in accordance to language
Cultural values and languages are common difficulties by the provider. There are techniques that the provider can implement to solve communication difficulties. The provider should pay attention and listen attentively to the patient. The provider will be able to properly diagnose the patient. The provider should repeat what the patient said if they did not clearly understand what was said.
Current Issues Situations that arise in healthcare settings include the mishandling of personal information. This can cause embarrassment to patients and violating trust between healthcare providers and patient. It can also diminish the reputation of the facility in the
There are many barriers in communication, speaking a different language may need a translator, they may have a hearing impairment, so a hearing aid or loop system must be used. Illnesses can cause a barrier, these can cause confusion and mistakes to be made. Sight impairments, this is where computers and braille boards can be useful. 3.3 Explain how to overcome barriers to communication. You can overcome barriers by building a good relationship with the individuals, listen to them and respond appropriately with good body language and eye contact, make them feel at ease with you, understand their needs.
If effective communication does not take place then service users can feel that they are not in control of their lives or the care that they are receiving and can be left feeling isolated and intimidated by situations. Service users also communicate their consent to any treatment and care that they are to receive and any medication that they are prescribed. Understand how to meet the communication and language needs, wishes and preferences of an individual. It is important when considering communication to be aware of the needs of the service user. If the service user has any sensory impairments such as deafness or blindness then different ways of communicating need to be looked at such as sign language.