Influences on operations management have multiple effects on businesses. An understanding of external influences can help a business be able to manage and respond to them efficiently by implementing various strategies which can make a business successful. Influences on operations management include Globalisation, quality expectations, cost-based competition, technology, government policies, legal regulations and environmental sustainability. Globalisation refers to the removal of trade barriers between nations, and is defined as the integration and interdependence of national economies forming a global economy. Apple recognised early advantages of globalisation and implemented various strategies to expand internationally which results in wide range of their stores all over the world now.
This means that the TNC can pay workers less, not worry about providing good working conditions. All of these factors greatly benefit TNCs because they can produce their products or components for a fraction of a price that they would have to pay in their country of origin. Another thing that has enabled companies to spread out over the globe is the fact that global communications and travel has improved. Emails make it much easier to communicate with colleagues in other countries and not have to worry about time differences. Satellite links have allowed people to have video meetings even if the people taking part are miles apart.
The value it provides for customers is the attractive deals they find while on the go. They can even compare a number of deals and then go for the best one. Customers in this case can always get discounts and benefits without having to check every retailer, restaurant, shops, etc. Another great value for customers is the chance to get personalized offers and services based on their account with
Finally, I feel that Starbucks strategic plan to maintain an effective and profitable workforce stems from the extraordinarily diverse compensation and benefits package it offers its partners and management team. Starbucks offers a plethora of benefits, perks, and discounts that are comparable if not better than those being offered by the competition, which has been very effective strategically in the recruitment and retaining of its best talent and continues to prove to be an effective and profitable benefit in maintain and growing the careers of its diverse
After the market research has been measured over time the business should be able to use the information to improve the business and assist customer’s needs. Market research also gives the business an idea for how much customers would pay for the product. Primary Research is new data that has not been collected before. It allows business to focus on customer’s needs and interests. The advantages of primary research are that the information is up to date and it helps answer businesses questions.
A company like Perfect Paints has to buy the materials it used before it can sell finished products. For business working with supply chain, it may create smoother and faster ways of dealing with the firms we regularly buy from or sell to. It also can save costs and get products out faster. Therefore for Perfect Paints to engage in supply-chain activities, this involves delivering sales or services to consumers, shipping products, negotiating with suppliers, trade partners, managing inventory tracking orders and any other tasks. Thus the Internet offers to Perfect Paints a chance to manage the supply chain, speed up suppliers and integrate businesses along the chain.
It demands a large customer database and efficient information gathering and data processing. Consequently, short term profitability has to be sacrificed. In the other hand, the interest conflicts between employees of the traditional product sales force and those of the MFS have to be managed. The employee have to be educated to a new corporate service culture which is not just a add argument but a real value proposition. Therefore, cares must be provided to the customer relationship and the links with customers have to be strengthened and marketing operations have to be set to convince these customers of the position of Michelin as a service provider and not only as tires manufacturer.
(PESTLE Analysis, 2015) Following this concept, several factors will be discussed which may help SingTel to maintain and achieve its organization values. 2.1 Political The implementation of "the Liberalization and Privatization of Telecommunications in Singapore“, supported by Telecommunication Authority of Singapore (TAS), was introduced when the telecommunications community, inclusive of SingTel, were caught in a situation where technology was rapidly upgrading. Hence, this lead to an increased need for privatization and liberalization of contents in this industry. While creating many business opportunities for SingTel, it also imposed various difficulties
Starbucks gave US the “Café life” which didn’t existed before. Starbucks has changed our tastes, our lifestyles and penetrated in us by becoming part of the popular culture. Starbucks covers a broad base of customers from urban professionals to clerical assistances; Starbucks has found a way to appeal everyone despite of its high prices. Starbucks broad “strategy” is to grow into a global empire and any new change is done with great care and planning. Growth strategies are made to exploit customer connection.
CSR plays an important role in world of business as it implies to do well by doing good. A large number of multinational units have set global standards, in which same technology is used throughout the world. This helps to create a strategic advantage as well as also serves to elevate the technological expectations. The CSR initiatives not only help in creating awareness and education, but it also helps in ensuring the growth of middle class people. Some of the companies make use of it by expansion of their consumer base in rural as well as urban areas.