This can all be avoided, however. There are many different things that can be implemented in the workplace to help make communication better, resulting in a much better and happier workplace. Outcome 2 Be able to meet the communication and language needs, wishes and preferences of individuals. 1. Demonstrate how to establish the communication and language needs, wishes and preferences of individuals Communication is a two-way process and effective communication requires everyone involved to be able to express their own thoughts and messages and to understand the communication of others.
Diversity means difference between people etc.. With diversity, we understand that although people have things in common with each other, they are also different and unique in many ways. Diversity is about recognizing and valuing those differences. Diversity therefore consists of factors, which include personal information such as background, culture, personality in addition to the characteristics that are protected under discrimination legislation in terms of race, disability, gender, religion and belief, sexual orientation and age. By recognising and understanding our individual differences and embracing them, and moving beyond simple tolerance, we can create a productive environment in which everybody feels valued. Equality means treating people in a way that is appropriate for their needs.
Managers and team leaders have a responsibility to be able to recognize the individual characteristics of their employees so that they are able to get the most out of their employees. Managers also need to recognize that differences among people can lead to miscommunication, misunderstanding, and conflict (Robbins & Judge, 2011). An effective manager is a manager that can recognize the individual characteristics of his or her employees and manage a diverse workforce effectively. Many companies have developed diversity programs where their main goal is to increase their competitive advantage and that is by having a diverse employee staff to increase their access to the widest range of ides, skills, and abilities. 1.2 Analyze the impact of individual employee characteristics on organizational performance.
The places of work in America has different kinds of employees or workers who originate from different cultures and that is why it is important that everyone gets to be well acquainted with each culture so as to get rid of misunderstanding by ensuring fruitful communication. As you move from one culture to the other, you find that people think in different ways and out of this it is easy for these people to have conflicts when brought together in a job or business circumstance.Skirmishes and miscalculations can result to veryundesirable work upshot. People can get annoyed and pull outthe minute the clashes have developed. Miscommunication can really be discouraging at the place of work since it makes people not to perform well at times when they get heated or when they choose to take out. Misunderstanding has been quite common among some people dealing in business hence reducing the efficiency of work in those businesses, (Blue).
Diversity is the understanding of an individual’s uniqueness and differences which ranges from age, gender, race, religion, political beliefs, socio-economic background, education and personality. The two strategies that human resource managers use in this situation are diversity management (managing diversity) and Equal Employment Opportunities (EEO). Diversity management is the management of the similarities and differences between the members of an organisation. It identifies the strength and weaknesses of the people in order to benefit the entire organisation. Equal employment opportunity is the removal of discrimination between the diversity within the organisation.
Abstract Workplace diversity refers to the variety of differences between people in an organization. That sounds simple, but diversity encompasses race, gender, ethnic group, age, personality, cognitive style, tenure, organizational function, education, background and more. Diversity not only involves how people perceive themselves, but how they perceive others. Those perceptions affect their interactions. For an assortment of employees to function effectively as an organization, human resource professionals need to effectively deal with issues such as communication, adaptability and change.
Explain what is meant by diversity Diversity literally means difference. Diversity recognizes that though people have things in common with each other, they are also different and unique in many ways. Diversity is about recognizing and valuing those differences. Diversity therefore consists of visible and non-visible factors, which include personal characteristics such as background, culture, personality and work-style in addition to the characteristics that are protected under discrimination legislation in terms of race, disability, gender, religion and belief, sexual orientation and age. By recognising and understanding our individual differences and embracing them, and moving beyond simple tolerance, we can create a productive environment in which everybody feels valued.
QUESTION 2: Identify some challenges that diversity at the workplace might bring. ANSWER There are challenges to managing a diverse work population. Managing diversity is more than simply acknowledging differences in people. It involves recognizing the value of differences, combating discrimination, and promoting inclusiveness. Managers may also be challenged with losses in personnel and work productivity due to prejudice and discrimination and complaints and legal actions against the organization (Devoe, 1999).
Communication and Overcoming Obstacles Having different communication styles is important. You need to be able to have a different way of communicating in your professional life than you do in your personal life. If you communicate with your professional colleagues, instructors, and classmates the way you do your friends and family they either might not understand you or they might be offended. I find that it is best to be a little reserved in a more professional atmosphere than you would be in your social circles. For example, my friends and I have certain ways of saying things that some people might not understand.
Many employers utilize personality tests in the employment selection process to identify people who have more than just the knowledge and skills necessary to be successful in their jobs. The work place is full of people whose personalities are a mismatch for the positions they hold. Additionally, understanding one's own personality characteristics may improve one's ability to develop as an employee and manager. Therefore, it is important to understand the different facets of personality and the ways in which they can be measured. As a group we chose the personality traits of adaptability, conscientiousness, extraversion and openness to experience as our focus for this research paper.