Do We Need to Understand Business Etiquette?

2791 Words12 Pages
Do We Need to Understand Business Etiquette? Introduction Business Etiquette is concerned with the way one carries out his or her business linking other businesses and their customers while being respectful and considerate to them always. Customers depend upon the business person or dealer for proficiency and information, therefore a dealer needs to be of great assistance by acting in great decency and be reliable. Civility and politeness is important in a business situation whether you are talking on phone or dealing with a client and members of staff on word of mouth.Etiquette includes serving your customers without keeping them waiting. The places of work in America has different kinds of employees or workers who originate from different cultures and that is why it is important that everyone gets to be well acquainted with each culture so as to get rid of misunderstanding by ensuring fruitful communication. As you move from one culture to the other, you find that people think in different ways and out of this it is easy for these people to have conflicts when brought together in a job or business circumstance.Skirmishes and miscalculations can result to veryundesirable work upshot. People can get annoyed and pull outthe minute the clashes have developed. Miscommunication can really be discouraging at the place of work since it makes people not to perform well at times when they get heated or when they choose to take out. Misunderstanding has been quite common among some people dealing in business hence reducing the efficiency of work in those businesses, (Blue). Any kind of business will come up with a mission during its initiation and establishment; however, these missions that are normally formulated are only effective and can be implemented when the people in the business relate well through communicating with each other well and understanding each other.

More about Do We Need to Understand Business Etiquette?

Open Document