* All staff involved in the individuals care and support must know the details of the care plan in order to deliver the appropriate care and support for the individual and the plan must be designed by a person who is competent in assessment and care planning. * Care plans must show the use of all of the information gathered during the assessment and review processes. Assessment Criteria Outcome 1 Understand the principles of person centred assessment and care planning The learner can: 1. explain the importance of a holistic approach to assessment and planning of care or support Holistic – all-inclusive, complete, whole – looking at the whole situation When planning the care and support of an individual it is important to do this in an holistic way. In other words we take care of the person as a whole, not just plan their care in order to treat their illness or disability. Person centred care means planning the care and support around the individual with them in control of the planning and delivery of the service provided.
Level 2 Health & Social Care Introduction to communication in health, social care or children’s and young people’s settings. Unit 4222-201 Outcome One 1.1 Identify different reasons why people communicate. People communicate to develop positive relationships, to share information, to gain knowledge on an individual and use this information to ensure an individual’s wishes, preferences and needs are met. Not everyone communicates in the same way, it is important that you communicate with people in a way that suits them. Communication methods can include verbal and non-verbal communication.
Explain why you should be aware of individual’s reactions when communicating with them. Answer: We must be aware of individual’s reactions to ensure a good relationship, whether it be between patients, colleagues or patient relatives. Poor communication can lead to misinterpretation, dishonesty, distress, lack of trust and can even be dangerous; if information is not passed on or incorrect information is given the outcome could be fatal. Whilst communicating with a patient we should observe their body
It could also put the service user at risk if these changes are not adhered to especially if it involves any change of medication or any change to the care package itself. It is important to observe an individual’s reaction whilst communicating with them as I the carer need to know that if possible they have fully understood what action I need them to do. If I feel the service user does not understand then the action I would take would be to try and explain in
There are a number of different reason why people communicate these include fear, anger, pain joy and love. Human beings want to increase their understanding of the world we are in by seeking knowledge which is through communication. It is important for people to be able to communicate so that they can explain how they are feeling, what they want to need or if there is some sort of emergency or danger. Human beings live and communicate within a range of different groups and communities such as families, workplaces commercial and professional services. 2.2 Explain how effective communication affects all aspects of our work – There are two types of communications formal and informal.
As a carer I would discuss the options and choices available to the individual to allow them an informed choice regards their care. What could happen if there is ineffective communication between the following relationships? • You and your service users Lack of trust and confidence. Could give the wrong type of care. Could miss out on important information – which could result in harm.
Describe the potential tension between maintaining an individual’s confidentiality and disclosing concerns There are some situations when confidentiality needs to be breached to report information to a higher authority. The disclosure of private and personal information should only take place when: ▶ withholding the information is likely to threaten the safety and wellbeing of others ▶ a crime has been, or is likely to be committed. It is my responsibility to check the policy and procedure at my place of work about disclosure of confidential information, in order to be clear about how to act and who to contact should the need arise. Speak to a senior person within or outside of my work setting who is able to act on the information appropriately. It is a mistake to think this is only a matter for senior
‘It is important to use care plans to communicate well. It can help you to understand what another person is saying. It also means that they can express their own needs and concerns. When you are seriously ill, there will be many things that need to be discussed.’ Source- http://www.caresearch.com. This is showing how important a care plan is so there isn’t a breakdown of communication as you will know the service users needs.
CT257 Understand Employment Responsibilities and Rights in Health, Social Care or Children and Young People's Settings Aims This unit is aimed at those working in a wide range of settings in the health, social care or children and young people's sector. It covers: • statutory responsibilities and rights of employees and employers • awareness of own occupational role and how it fits within the sector • agreed ways of working with employer • career pathways • issues of public concern and how these may influence changes in the sector Credit Level 3 2 Assessment criteria The learner can: Learning outcomes The learner will: 1. Know the statutory responsibilities and rights of employees and employers within own area of work 1.1 1.2 1.3 1.4 List the aspects of employment covered by law List the main features of current employment legislation Outline why legislation relating to employment exists Identify sources and types of information and advice available in relation to employment responsibilities and rights 2. Understand agreed ways of working that protect own relationship with employer 2.1 2.2 2.3 2.4 Describe the terms and conditions of own contract of employment Describe the information shown on own pay statement Describe the procedures to follow in event of a grievance Identify the personal information that must be kept up to date with own employer Explain agreed ways of working with employer 2.5 27 3. Understand how own role fits within the wider context of the sector 3.1 3.2 3.3 3.4 Explain how own role fits within the delivery of the service provided Explain the effect of own role on service provision Describe how own role links to the wider sector Describe the main roles and responsibilities of representative bodies that influence the wider sector 4.
The bottom line in this kind of assessment is to find out if the client would respond to more of an authoritarian approach or a gentle passive approach. There are other incites that are learned about the client here which help determine what kind of language it to be used wether that be colorful, flamboyant, descriptive, thought provoking and so on. Combinations of different choices of words and language are decided on the scoring system effectively tailoring the session for the individuals personality. I would agree that these steps are valuable in gaining the insite you need before venturing into a therapeutic session with a client. If PMR was attempted without any kind of background research on the client the outcome would most likely be unsuccessful or contrived.