Care-plans are very specific to the individual and you need as much information about them to be able to assess the needs of the person involved. Find out what they are they able to do for themselves and what can we do to support them and aide independence. What sort of support do they have from family and friends, what hobbies do they have and what are their likes and dislikes. They may need your support because of ill health so you need to know all about their medical history and what medication they are on. How their sight, hearing and speech is, are they able to communicate?
Describe different ways to help an individual challenge decisions made by others (such as medical practitioners, social care workers and family members: Standing up for people that are self-confident or that lack confidence ensuring that they aware that the individual is unhappy, but ensuring that you are not putting words into their mouths and interrupting them while they are speaking. If while you are attending the meeting you feel that they are confusing the individual then you can speak out as an advocate. You may also have to write to certain people about a matter and must ensure you make clear and explain to them what you are writing and also ensuring that you are writing word for word in what they want to
In the health and social care settings, difficulties may arise when trying to implement ant-discriminatory practices. These issues may lie with staff or with patients who think they might be being discriminated against. In these situations it is the company or the managers responsibility to promote anti-discriminatory practise with the staff and patients. It is also important to act professionally and quickly against discriminatory actions that happen within the company. It is important that when implementing anti-discriminatory practise because there are different factors that could affect different people.
If I should have concerns I would immediately converse with my manager or a senior member of staff. If the information breaks the service users privacy, I must gain the individuals consent before passing on information, the only exception is if there was a risk to the individual if the information was not passed on you the appropriate
The emotional distress and other pressures inherent in situations in which patients are approaching the end of their life sometimes lead to misunderstandings and conflict between doctors and patients and those close to them, or between members of the healthcare team. However, this can usually be avoided through early, sensitive discussion and planning about how best to manage the patient’s care. Advanced care planning (ACP) is a process of discussion between an individual and his/her care provider. It is to make clear a person’s wishes in anticipation of a deteriorisation in their condition in the future, with associated loss of capacity to make decisions or communicate wishes to others. It only comes into effect if and when a person has lost such capacity.
Also most of us have different emotions and feelings that we need to express and we may do this through communicating with others. By talking about what we need, wish or want is important in order for people to understand what to do if you’re feeling worried or concerned about a situation. When in a situation we are unsure of or not knowing what to do we communicate in order to receive support from others, or we may be on the other hand be supporting others with a difficult situation, by reassuring people. Explain how effective communication affects all aspects of working in an adult care setting Having effective communication in a work place which is based in a care setting is very important. Service users and their relatives need to be able to trust you in order for them to have confidence in you and to make sure you can care for them.
They may need more or less support in their independance. Their maybe changes in family relationships, preferences in their activities and social needs, accomodation may need to be changed or aids and adaptations made to their environment. It is very important to update a clients careplans with any changes so that all concerned can have all the current information from the client. There are some factors that can influence the capacity of an individual to express consent, these can be mental conditions, (mental capacity), Physical conditions (communication abilities), availability or lack of options. Knowledge of choices, age, participation and engagement.
Unit 304 2.1 Describe potential conflicts or dilemmas that may arise between the duty of care and an individual’s rights. Conflicts and Dilemmas that may arise between the duty of care and individuals rights could be staff having a difference of opinion over an individual for example a staff member believing they have signs of abuse and another staff member thinking they don’t. This could lead to conflict between the individual’s family / carers if staff involved other agencies such as Social Services. Dilemmas could be knowing when to get further help regarding child/adult protection and safeguarding issues for example if you did not refer the case to social services the individual might still continue to suffer abuse. Another dilemma would be knowing when to break confidentiality and share information.
That one receptionist can change the whole mood of the patient, which continuing on into the visit with the physician. This can make it hard for the physician to treat the patient because the patient may feel closed off now or less receptive to advice from the physician. So I would find interdependence very important knowledge to have in any health care field. Sensitivity is something that is necessary to have when dealing with others. In the health care field one needs to be aware of others feelings
Once this has been established you can then inform the individual of their legal right and help to by offering further information and suggestions. Sometimes it maybe necessary to devise a plan to challenge any decisions made with the influence with the influence of other which the individual does not agree with. Another alternative could be that you act as their spokesperson if they do not feel confident enough to speak out, or to accompany them to any hearing or appointment involved in appealing against the decision. However, if the person is mentally impaired, you would have to get their signed permission to speak and act on their behalf before any health or social care workers would listen to you. Because of issues of confidentiality, you either have to be next of kin, or obtain powers of attorney or