Identify different reasons why people communicate. • To express our emotions like courage or fear, joy or sorrow, satisfaction or disappointment and pain with appropriate gestures and words. • To seek information from one another • To persuade someone to do something. • To seek information • To maintain relationships • Conduct business • Help and support each other • Learn/ educate • For pleasure such as music, art, film and storytelling 1. Explain how effective communication affects all aspects of own work.
1.1 Identify different reasons why people communicate. People communicate in order to share information with each other, we can communicate through speech, body language or even sign language; all these are designed to help us share our ideas and opinions, express our feelings, socialise with each other and live as a member of the community who can express their personal outlook on life with others. 1.2 Explain how effective communication affects all aspects of own work Service users communicate their needs and wishes with the care assistant so in order to provide self centered care, it is vital for communication to be affective. Some service users might struggle to express their needs however it is important to maintain the communication standards by for example using visual aids or other appropriate tools. This will allow service users to make informed choices regarding their care based on the options available 1.3 Explain why it is important to observe an individual’s reactions when communicating with them.
Unit 4222-301 Outcome 1 Understand why effective communication is important in the work setting Communication can be used to bring out changes in attitudes, motivate people and establish and maintain relationships. Communication is vital for seeking and providing information. We communicate to express our emotions like courage or fear, joy or sorrow, satisfaction or disappointment with appropriate gestures and words. It is crucial to have good communication for developing positive relationships with other people. It is a process by which two or more people exchange ideas, facts, feelings or impressions in ways that each gains a common understanding of the message.
1.1. Identify different reasons why people communicate. Reasons why people communicate: express needs; share ideas and information; to reassure; express feelings; build relationships; socialise; ask questions, share experiences 1.2. Explain how effective communication affects all aspects of own work. The impact of communication on own work: communication with others eg colleagues, people who use services, children; supports the development of effective relationships, helps to build trust; aids understanding of individuals’ needs; prevents misunderstandings; supports the development of own knowledge and skills 1.3.
2.1 Explain why it is important to find out an individual's communication and language needs, wishes and preferences. Not everybody communicates using the same methods, but everybody needs to communicate, so it is important to find a method that works for each individual. 2.2 Describe a range of communication methods. Verbal; speaking, listening Facial expressions to express a feeling e.g. Smiling or frowning Physical contact e.g.
SHC31-1.1 Identify the different reasons people communicate. There are many different reasons as to why people communicate. Some of the key reasons are as follows; Building new relationships, showing your self-confidence, introducing new things, Making yourselves and the other person more comfortable and starting to gain Trust as you begin to build up trust. Gaining and reassurance is key when trying to build relationships as it is vital To know that you have that level of security and are able to acknowledge Information and remembering things within a maintained relationship. At certain times physical reassurance is needed just giving somebody a cuddle Or holding them when they need comfort these actions are shown through physical
Explain why it is important to observe an individual’s reactions when communicating with them. Being observant of the service users body language and facial expression is an important part of communicating effectively, enabling service providers to assess what the client is trying to express in order to meet the individuals needs. It can also be an important tool in identifying any changes to the service users needs. 2.1. Explain why it is important to find out an individual’s communication and language needs, wishes and preferences.
This communication can be between adults or children. Effective communication will make worker’s role work and will enable them to develop their role as a practitioner working with children and young people. Effective communication will develop the following: * Relationship with servicers users * Relationship with colleagues * Relationship with parents: Outcome 2 be able to meet the commutation and language needs wishes and preferences of individuals. 2.1 There are a number of factors to consider when promoting effective communication these vary for different age groups, genders, cultures, etc. It is important to communicate effectively to help avoid confusion and misunderstanding.
1.1 - There are many different reasons as to why people communicate, some of these reasons are to share ideas and information, to reassure others, share experiences, give encouragement, show feelings, express needs, share opinions, socialise, question others, and to give instructions. 1.2 - Communication affects relationships by the way someone is spoken to. If someone is spoken to politely, there is more of a chance of a polite response, whereas if someone has been spoken to horribly and bluntly then they may become agitated and hostile. The best way I find to communicate with someone is to do it with manners and courtesy, taking into account the needs of the individual such as cognitive, sensory and physical impairments. 2.1 - When getting to know an individual, it is important to know how they like to be addressed such as some people called James likes to be called Jim but there are others who like to be called something completely different.
This is effective because it will show you how they communicate with others around them. By observing, you should be able to tell if there are language barriers, sensory impairments or other factors that may affect how the individual communicates. 3. Look at the individual’s care plan. If completed