Understand the importance of working in ways that are agreed with the employer 2.1 There are certain agreed ways in which we must work. As health and social care worker, you must remain professional at all times. Working within the scope of the role is very important. There are various rules, regulations and laws that outline the way the job must be carried out. You need to work within the limits of your role and competency.
you may hug your family and friends this would not always be appropriate in a work relationship. Also a working relationships have no emotional attachment and is primary based around your job, where as personal relationship have an emotional attachment this would affect the way you would handle situations. 1.2 Describe different working relationships in health and social care setting There are many working relationships you may have I have listed a few below. Support Worker to manager Support worker to Support Worker Support Worker to healthcare professional Support Worker to Service User Support Worker to Service Users family and friends Support Worker to Social Worker 2. Understand the importance of working in ways that are agreed with the employer 2.1 Describe why it is important to adhere to the agreed scope of your job role this is important as it sets out boundaries in your job role, enables you to know your role and the responsibility’s you have, knowing your own level of competence and skills also means you will not carry out any job the you do not have the relevant experience and training to complete safely.
There will be no set of rules or procedures to follow and you won’t get paid. You can voice your personal opinions, thoughts and feelings. A personal relationship is formed because you like a person and you choose to have that relationship with them. 2. Describe different working relationships in health and social care settings.
The relationship is strictly professional. On the contrary a personal relationship is formed through choice with someone you like and share interests and feelings with. There are no sets of rules or procedures to follow. Working relationships do not allow arguing, accepting differences, discussing interests/beliefs and personal life problems between the participants of the relationship. However with personal relationships you can voice your personal opinions, thoughts and feelings and are allowed to do so.
Relationships differ in health and social care setting such as collegues, managers, doctors, paramedics, district nurses and service users with their family and friends. Whilst a professional manner should be maintained to all, you would address your manager in a different way to your collegues and a doctor in a different manner to a service user. An appropriate language and demeanor should be employed to appropriate relationship. Be able to work in ways that are agreed with the employer Describe why it is important to adhere to agreed scope of the job Adhereing to the scope of the job is important as following the boundaries set will allow you to know your role and the responsibilites expected by your employer. The tasks that you carry out should only be ones that you are trained for or you could injure yourself or others doing duties
Learner Name_______Melanie Cox_______________________________________ Unit – HSC025 Unit | Learning outcome(s) | Assessment criteria | Questions | HSC025 | 1 | 1.1 | Explain how a working relationship is different from a personal relationship. | Answer The difference between a working relationship and personal relationship is that a working relationship is different because of boundaries, professional codes of conduct, employer policies and procedures. in your working relationship you would be friendly have a different approach treat with equality you would know your role and responsibility you would not share personal information as you would with friends. Also a working relationship as no emotional attachment and is primary based around your job, where as personal relationship as an emotional attachment due having family and personal friends and is not work related | | 1 | 1.2 | Describe different working relationships in health and social care settings. | Answer In the health and social care setting there are many different working relationships.
Agreed ways of working Agreed ways of working are a set of rules, regulations, policies and procedures set out by your employer or organisation that you work for that inform you what to do and how to work to fulfil your role and job description. They include various pieces of legislation as well as best practice and are there to benefit and protect you, the individuals you support and your employer. Details of procedures on how to undertake certain tasks are described in full including how to; deal with disciplinary issues and allegations of abuse, assess and manage risk, allocate resources, respond to emergencies, administer medication, deal with death and handle admissions. They enable you to provide a good quality service working within the legal framework and most importantly aim to keep you and the individuals you support, safe from danger or harm. Sometimes you may have to work in best interest and instinct to fulfil your job role.
Assignment 206 Understand the role of the social care worker Task A -Short answer questions Ai) Explain three differences between a working relationship and a personal relationship Three differences between a working relationship and a personal relationship is that in working relationship you are working with someone or as part of a team whom are not of your choice, whereas in a personal relationship you can pick and choose who you want. Another difference is in a working relationship you follow rules and codes of conducts at work, and in a personal relationship you don't have to follow any rules of guidance. In a working relationship you have boundaries which are set up to help protect yourself and individuals of the service, where as in a personal relationship there are no sets of rules and procedures to follow and you are able to voice your personal opinions, thoughts and feelings. Aii) Give two examples of different working relationships in an adult social care settings 1. relationship between services users and care workers 2. relationships between the workers and the managers Aiii)Explain why it is important that social care workers work in partnership with individuals using the service and their family Its important that social care works work in partnership with individuals using the service and their family because they both have the same goal to protect and give the best needs to the service user. working with the individuals using the service can give information on about how they feel and what they would like to be done and a family member can give information and know the service user better than what social care workers do.
Describe how the duty of care affects own work role I and my employers have a “Duty of Care” when delivering services to the individuals in our care. We must follow the General Social Care Council’s (GSCC) Codes of Practice, our organisational policies and procedures and also Legislations and Acts, all of which set out the standards i am to follow. The GSCC regulates and controls the training and conduct of care workers and their employers and has a code of conduct which each are expected to adhere to. The care worker should • Protect the rights and promote the interests of service users and carers • Strive to establish and maintain the trust and confidence of service users and carers • Promote the independence of service users whilst protecting them as far as possible from danger or harm • Respect the rights of service users whilst seeking to ensure that their behaviour does not harm themselves or other people • Uphold public trust and confidence in social care services • Be accountable for the quality of their work and take responsibility for maintaining and
c) A working relationship and a personal relationship are very different, a working relationship must always remain professional, especially in front of residents families and the residents themselves, colleagues should conduct themselves in a way which is deemed appropriate for the setting they work in. A working relationships requires working together using their teamwork skills, having a good working, the differences between a personal and working relationship is boundaries, a professional code of conduct set by the staff. Acticity 2 (1.2) In care you have different types of relationships with different members of staff for example, Management and worker there is a supervisory relationship, relationships within teams, carers working together sometimes appears easier than a carer working along side a physio because it’s a unknown working relationship, a nurse and care working relationship, social worker and legal advocate. Activity 3 (2.1) It is important to adhere to the agreed scope of my work role because my job description states the responsibilities of the role, where the work is to be done, who the line manager is at work, and to make sure I am working at a level for my experience and qualification. My job description has a copy of my contract with it which