The company will have to forge alliances with partners to participate in the loyalty program which will affect the sales department as well as upper management. Operational The loyalty program should be functional during the times that the company is open for business. It should passively collect customer data as customers swipe their loyalty cards during transactions. The system should make reports available to management so that they can focus on reducing the cost of orders and stock-outs while increasing customer purchase behavior with targeted offerings.
Strategic planning is crucial at this stage and there are tools available to help any business perform the analysis needed to succeed. Kudler Fine Foods is an upscale food store specializing in foods and services that appeal to a niche market; gourmet chefs and gourmet chefs in training. The firm had good initial success with its first two stores, but its third store is suffering with lower than expected sales. The firm wishes to continue expansion and increase profitable growth. Before moving forward the company’s owner, Kathy Kudler, needs to understand her company fully and have accurate knowledge about the firm’s internal and external environment.
For example: A Service user cannot understand a menu when It is present in a list form , so we could help them make their choice by getting images of meals they would be presented with to eat. Also try to explain the importance of a healthy diet. If the dilemma was to be a reoccurrence or become a bigger issue at meal times, it would be a good idea to report it to the NIC or the service users case manager to then discuss other options available with the chef. 2. Each service user is different and they all like/ dislike different foods.
You Decide Project – Smackey Dog Foods, Inc. Smackey Dog Foods, Inc. manufactures two product lines of dog food, sells their product to retail store distributors and is growing faster than their competition. They have decided to expand their facilities and purchase more equipment in order to keep up with the demand, but found themselves in need of a capital loan in order to accomplish this objective. The bank is requiring that Smackey Dog Foods, Inc. provide audited financial statements before they are willing to consider the loan. Smackey Dog Foods, Inc. presented Keller CPA’s with the opportunity to take them on as a client to complete their audit, and Keller CPA’s has accepted the proposal. This paper will discuss the four phases of
This is when an auditor does an actual review of the processes and the security of these processes and makes “professional recommendations” on the implementation of systems, the security of the systems and software, and even recommendations on better implementation of the database management. SAS 70 is important for all processes, electronic and manual, that may be outsourced to third party companies or may be maintained by third party software. This report provides the company as well as the third parties with a report that provides information on the internal controls that are in place and their effectiveness within both businesses. This allows the organizations to determine whether or not they need to make changes to their processes to ensure the security of the data that is being shared between parties (Hunton, 2004, p. 217). Finally, SAS 94 addresses the need for the auditor, and its firm, to fully understand the programming and technology that is being used for any given company.
Also they will be able to get feedback from customers from the website. Kudler has moved away from taking inventory on paper to using computer software to manage the items that are sold, shelved and items that are in the back to be placed on the shelves. By the company getting this new technology within their organization they will be able to maintain everything smoother then before (Kudler Fine Foods). They will be being able to allow customer to use the website to see what they store has before they get there and see what sales that are going on at that particular time. Also, they are able to keep up with the inventory easier then taking it down on paper when
Giving staff better training in any business will improve the service, less mistakes will occur and staff will feel worthwhile. There seems to be no respect for the night managers. This is a big weakness as managers would need respect by other staff to make it work. As there is a lot of food wastage in the business, it is down to all the managers to control. A Change in the staffing and a rota in place would ensure managers have a full overview of what is happening and when.
The proper use of the Four P’s will give her advantage to other similar business that want to compete with her. Starting with Product, Kathy will evaluate the data she will received through the frequent program purchase. Kathy will have the valid numbers that will inform her the items that clients buy and how often. This program will show the needs of the store customers. Pricing is what really brings the bulk of customers to purchase the product.
When addressing the requirements regarding Riordan Manufacturing inventory issues, he or she must research, and analyze the current inventory system. The current system is built on document work and hand to hand transactions, such as the inventory supervisor and manufacturing supervisors fill out forms for invoices. The company insists that inventory clerks fill out a form to release parts to the manufacturing section, and the manufacturing supervisor must list the sub-assemblies and finished products completed and submit back to the inventory manager. This is why a bar code system with scanners would improve the company’s input and output as far as inventory goes. Companies such as Zebra Technologies and IntelliTrack, Inc. provides for a seamless integration between ERP and inventory control, by incorporating information from the enterprise systems into a bar code and radio frequency identification (RFID) systems ("About Zebra Technologies", 2012).
For security reasons Managers can control who has access to the system and each user is assigned a unique security profile that determines exactly what features and functions can be accessed. Specialized Features/Services There are several reasons for the implementation of the new system. The new system will help with controlling inventory, increase sales, and keeping track of the customer buying habits. The Loyalty program offers an excellent marketing tool for targeting customers with product specific to their buying habits. The system also provides great inventory tool to track product movement in each warehouse.