Positive Care Policies

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Part 3: Policies and practices for positive care. Part A. A positive care environment brings service users the understanding that they are recognised as individuals and respected by their needs and wants being met by service staff. There are relevant acts of legislations that encourage this by promoting a positive care practice with several laws. According to the As level for Edexcel, Health and social care book, by Neil Moonie, there are two key elements to creating a positive care environment. The first being the responsibility of individual care practitioners to challenge behaviours and practices that discriminate against service users; the second is to understand the role of the organisation. The size, structure and practices of an…show more content…
An individual’s culture can be known to help make a persons identity and everyone believes different things creating different identities. This has a big impact on the way people treat each other and the understanding of the differences between their cultural values. Staple Hill Primary School mention in their aim that they ensure that everyone feels welcomed, informed and valued, this shows that the health and social care workers are aware that they need to be sensitive to both culture and beliefs. Finally, a positive care environment is very dependant upon effective communication and effective communication is dependant upon a willingness to work with each other, awareness of boundaries, reliability, clear knowledge of duties and responsibilities, self-awareness of beliefs, listening skills, empathy and honesty. Communication is essential within a health and social care setting as it helps those to gain understanding of someone’s wants and needs, this could be carried out in a number of ways, such as written wording, sign language or just simply…show more content…
The policy assures that everyone is welcome within limits and to show this they have a newly built school, which allows access to everyone. There are lifts to reach the first floor for those with disabilities and they offer an accessibility plan to those who wish to see it. This is important for service users because it shows that the school is accessible to those who want to be part of that community, the prospectus is very forward on being available for support and information and argues that they will ‘endeavour to meet needs of parent/carer ‘s wherever possible.’ Another aspect of the inclusion policy is the legislation it works alongside. Staple Hill Primary School works in accordance to the LA arrangements, this ‘organises the assessment of children’s special educational needs in line with section 323 of the Education Act 1996 and with reference to guidance in the government’s SEN Code of Practice.’ This states that if a service user is to have special educational needs there is consideration and procedure of an assessment. All of these factors help to create a positive care environment, everyone is given an equal chance of becoming a service user of this setting and when extra attention is needed it is attended too,

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