Question 2: Communication is important to forming relationships with people. Explain how communication affects relationship in your care setting. Effective communication between adult social care workers (colleagues) is important because of the need to build trust and understanding between one another, this gives the ability to open up and ask questions on tasks or issues that are new or difficult to address with the added respect of other colleagues experience, thus enable good team building and sharing of information, also to have an attitude of sharing the work load making the job at hand and work life easier all round. This is also if not more important when supporting other people (service users) to promote that you are reliable and trustworthy. Listening and showing commitment that the persons best interests are at heart, with good time keeping and seeing tasks throw will build confidence with the service user.
The ethical dilemma of protecting a patients confidentiality whilst expanding access to information to improve our healthcare system will be explored. Confidentiality can be seen as how we, as healthcare practicioners, treat private information once it has been disclosed to us. It had been documented that information usually results from a relationship of trust. According to the NMC (2002) ‘to trust another person is a significant matter’. In a clinical setting someones confidentiality is viewed by some as the key factor in establishing trust and therefore building a good relationship and interaction between a patient and professional.
A well informed patient can have an active involvement in their decision making in regards to health care and treatment, allowing them to have realistic expectations about the likely or potential outcomes of the treatment and an additional protection against errors or adverse events. When performed properly, the informed decision making process builds a rapport with the patient preventing harm and reducing surprise if complications or adverse events occur. In a legal sense, informed consent reflects a patient has received information relevant
can be used to keep the service users best interests and to make a suitable care plan especially for the service user so that they are happy and kept safe. Aiv Identify three ways of working that can help improve partnership working. 3 marks Good communication. Working with the service users best interests at all times Working along side nurses, doctors and other care workers Av When people with different views and expertise are working
How communication is so important in a health and social care environment Communication is vital when working in a health and social care environment, verbally or non- verbally. It is needed so that the carer (nurse, social worker) can give the best possible support or help to the patient. Good communication skills can gain positive relationships and also put the patient at ease as they will feel they can start to trust you which help them to relax and communicate back with you. This can then help to get a bigger picture of the patient's background and enable you to understand their needs. Sometimes it may not be as simple as just talking to a patient, it maybe there deaf or blind, if this was to be the case it is very important for to you finds the right way to communicate with them, for simple reasons such as an emergency.
Principles of communication in adult social care settings 1.Understand why effective communication is important in adult social care settings. 1.1 Identify the different reasons people communicate. People communicate to make new relationships. In health and social care settings these relationships may be with service users, visitors or colleagues. Positive verbal and non-verbal communication skills, such as being friendly, smiling and shaking hands when greeting the person, are needed to make a good first impression.
In health and social care settings it usually means that the individual gives consent to take part in an activity or to accept some kind of care or treatment. It is important to remember that: •It is a legal requirement that consent is established before any intervention or care-giving activity takes place •Establishing consent is one way care workers can demonstrate they respect the individual and the individual’s personal dignity •The process of establishing consent is instrumental to developing trust between care worker and the individual
Personal and Professional Health Care Communication Introduction Health care communication facilitates inter-dependence among health care members. It involves sharing ideas and thoughts with physicians, student nurses, nursing peers, patients, families and, other interdisciplinary health care members in a professional manner. Effective health care communication is important in care delivery because it enhances higher outcomes, patient safety, patient compliance to treatment, creates trust, utilization of healthcare, and satisfaction. Definition of Health Care communication Health care communication is the process in which an individual can collect and process adequate or basic health information needed to make the right health care decisions. Communication is the process of sharing information using a set of common rules (Northouse & Northouse, 1998. p.2).
* To provide social, emotional and environmental support as well as physical. Developing professional working relationships Staff can provide a better standard of care for clients if they are all able to understand the requirements and needs of the client and families. Teamwork and communication are vital aspects of being able to provide outstanding care and support for the client. Communication is particularly important in order for all team members to be able to identify current wellbeing and any changes in needs.
Personal and Professional Health Care Communication Good communication is important to any successful relationship. Communication skills are important in at least two important ways. First, effective communication enhances the ability for people to understand each other. Second, effective communication helps people to work through the any issues they may be having. Poor communication can cause misunderstandings and conflicts.