This includes using words, feedback, action, body language and gestures. With effective communication service users and family will enjoy the services provided. 1.3 Explain why it is important to observe an individual reactions when communicating with them All communication has an effect on the person that you are communicating with. Interactions a two way process, it is important to watch the effects so that any problems can be identified and dealt with. In order to be effective in care and supporting service users you have to be a good communicator whether this is through speaking, body language, facial expressions or gestures.
1 - Introduction to communication in health, social care or children's and young ... | | 1 - Understand why communication is important in the work setting | 1.1 Identify different reasons why people communicate: People communicate for different reasons, to portray their feelings, emotions, pain, opinions, etc. To work with people with mental illness, communication plays a very important part to make sure that the best provision is created for all. There are many different reasons why people communicate. People communicate to share information and express a need. They communicate to learn new things and develop learning.
People communicate for many different reasons, such as: To give and receive information, To give and receive instructions, To express needs, To share ideas, Develop learning, Establish and maintain relationships with others, Negotiate, Discuss a situation, To make a point or outline a concern. To understand and be understood. 1.2 How effective communication affects all aspects of own work. Effective communication is important to meet the needs of the children. To ensure effective teamwork and continual care of the children we must communicate well by keeping each other informed and aware of current situations going on around us.
Communication is an essential tool a carer can use to meet the needs of children. It is a basic requirement of my job role to communicate with individuals and their families, other members of staff on a daily basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported. All carers complete communication books after seeking an individual, thereby keeping other staff informed and aware of current situations within the workplace.
Multi-agency working brings together practitioners from different sectors and professions, such as the individual’s school teachers, social worker and GP. They aim to provide an integrated way of working to support children, young people and families. It is a way of working that ensures children and young people who need additional support have exactly the right professionals in place to support them. It may also help to identify any issues at an early stage of life, therefore giving the child and its family time to seek the support they require. 1.2 There can be many positive outcomes and the best standard of life for an individual can be reached providing the multi-agencies that are involved work together accordingly, sharing information and reflecting on it to implement plans and aim to achieve the end goal, reaching the full potential for the child or young person.
Promote Communication in Health, Social Care or Children’s and Young People’s Settings SHC 31 1.1 Identify the different reasons people communicate. A welcoming and receiving atmosphere with approachable staff helps to create effective communication,this means there is a flow of information, knowledge and expertise between children their parents and practitioners, all communication is important, including gesture, signing and body language. Actions can often speak louder than words,posters, pictures and other resources on display will show the setting’s positive attitudes to disability, ethnic and cultural. They will help children and families to recognise that they are valued . Communication is a tool with which influence can be exercised on others.Communication can be used to bring out changes in attitudes, motivate people and establish and maintain relationships.
It is a basic requirement of my job role to communicate with individuals and their families, other members of staff on a daily basis. Communicating with your colleagues is essential for the success of the project especially when supporting people with 24hour care as you need to know what has happened before your shift and to explain when your shift is over to the next staff member. This is also important so that everyone knows what to do in case of an emergency or something that happens unexpectedly. Communication is also vital for the clients as they may have difficulty in understanding or not able to process information easily, this means the team has to find effective ways of communicating with them and making sure they know they can communicate their needs to us as well as their feelings. 2.1 When it comes to communicating and language its everyone’s preference to be communicating or speaking in a way or
It also needed in order to breakdown any barriers that may be in place in your setting. Partners can also help each other with good communication by building relationships with each other, building trust and could also build on their own knowledge and understanding. You need to be able to communicate to make sure the children’s needs are met and to ensure policies and procedures are correctly met e.g. to make sure a child’s medicine is giving at the correct time and the right amount. All staff will know what their job role involves and what other members of staff job roles are, this will make it more safe and secure for the children.
QCF Level 2 Diploma Health & Social Care Unit SHC 021 Introduction to Communication in Health, Social Care or Children’s and Young People’s Settings 1.1 Identify the different reasons why people communicate In order to: • Ask questions • Build relationships • Share experiences • Reassure • Express needs • Share ideas and information • Express feelings • Relate to others 1.2 Explain how effective communication affects all aspects of the learner’s work Effective communication is vital in any good working environment. All relevant parties need to be understood, listened to and listen to the views of others, in order for colleagues to foster a good working relationship and provide a good service for the individuals who use it. A working relationship which has effective communication will quickly help to build trust between the individuals involved. It is equally important to be able to communicate with the individuals who use our service. They have a right to be able to express an opinion and it is our job to ensure that they are understood and listened to.
In a social work environment communication can be an essential tool in order to meet the needs of a vulnerable adult. It is a basic requirement in the social care role to communicate with the individuals you care for their families and also with other members of staff involved with their care on a daily basis. Communicating with the other staff members you work with shows team working and continuity of care. It also ensures health and safety issues are recognised and reported. One form of this communication is a verbal handover at the beginning and end of each shift, there is also the filling in of relevant communication books and care plans for each of the individuals you care for, this keeps others in the knowledge of the current situation in the work place with service users.