Pillsbury Cookie Challenge Written Analysis of Case

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Pillsbury Cookie Challenge Written Analysis of Case Advanced and Applied Business Research Prepared By: Muhammad Mudassar Shahid ERP ID (01094) Submitted To: Ms. Huma Amir Pillsbury Cookie Challenge Written Analysis of Case Advanced and Applied Business Research Prepared By: Muhammad Mudassar Shahid ERP ID (01094) Submitted To: Ms. Huma Amir Institute of Business Administration February 17, 2014 Institute of Business Administration February 17, 2014 Executive Summary This case is based on the research conducted by General Mills Canada Corporation (GMCC) to define key variables to impact the consumers so as to improve the sales of Pillsbury in their Refrigerated Baked Goods (P-RBG) category. The variables researched up on included factors such as the taste, usage and purchasing pattern of the RBG cookies. They study was also extended to the brand image and product attributes, based on qualitative research; which consisted on surveys and ethnographic studies. According the results of this study, it was found that GMCC was focusing too much up on the product itself while trading off on key consumer insights. Moreover, the target positioning of the product was a misfit for the product category. Finally, GMCC should revisit their marketing mix incorporating the results and insights of this research, including maybe development of a new product for Canadian market, and revamping the advertising campaign for the USA’s market. General Mills Canada Corp (Parent: General Mills Inc; category: International segment) established in 1954 and is the leader in packaged food markets. The company has 4 business units which are baked goods, breakfast, snacks and meal. Furthermore each unit is further divided into 12 segments. This case is about the research study conducted by Ivan Guillen (Marketing Manager – RBG products) to understand

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