Papa John's Industry Analysis

6423 Words26 Pages
Introduction Papa John’s Inc. was incorporated in Jefferstown, Kentucky in 1984 by founder and current CEO John Schnatter. Encouraging customer satisfaction, better ingredients, and better quality pizza Papa John’s Inc. has emerged as one of the leaders in the pizza/pizza delivery industry. According to Papa John’s Inc. website Papa John's Store Listing (2014) there are more than 3200 operational restaurants in the United States. Their products include pizza, breadsticks, and chicken in a variety of variations. Papa John’s Inc. website also states About Papa John's - Building a Better World (2014) they service their “Traditional Papa John’s superior quality pizza” door to door. Papa John’s Inc. major competitors in the pizza/pizza delivery industry are Dominos and Pizza Hut. Other competitors in the pizza industry are Ci Ci’s Pizza, Jet’s Pizza, Little Caesars, Mellow Mushroom, New York Pizza, and Sbarro. Papa John’s has earned a top spot amongst the competition due to customer loyalty outlined in their mission statement. Papa John’s mission statement consists of 4 components: Customers, team members, franchisees, and shareholders. According to Papa John’s Inc.’s mission statement (About Papa John's-Mission Statements, 2014) , Papa John’s promise to customers is “The creation of a superior brand loyalty, through authentic, superior-quality products, legendary customer service and exceptional community service.” Papa John’s Inc. mission statement About Papa John's-Mission Statement (2014) promise to team members is “People are our most important asset. Papa John's will provide clear, consistent, strategic leadership and career opportunities for Team Members who exhibit passion toward their work, uphold our Core Values, take pride of ownership in building the long-term value of the Papa John's brand and have ethical business practices.” Papa John’s Inc.’s mission
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