Identify barriers to effective communication. Some barriers that could prevent effective communication would be slang, a foreign language, and health issues relating to communication, the speed you’re talking and the environment that you’re in. Explain how to access extra support or services to enable individual to communicate effectively. To gain extra support we could ask the persons close family and friends their preferred ways of communicating, a specialist nurse, support groups and interpreting and translation services.
1 - Introduction to communication in health, social care or children's and young ... | | 1 - Understand why communication is important in the work setting | 1.1 Identify different reasons why people communicate: People communicate for different reasons, to portray their feelings, emotions, pain, opinions, etc. To work with people with mental illness, communication plays a very important part to make sure that the best provision is created for all. There are many different reasons why people communicate. People communicate to share information and express a need. They communicate to learn new things and develop learning.
TDA 2.3 UNIT 3.3 Identify examples of communication difficulties that they may exist Communication difficulties may occur between individuals or groups and may arise for a variety of reasons. These reasons must be considered and strategies developed to overcome them. Lack of confidence Adults can sometimes act in an aggressive way if they are unsure about what they are doing or lack confidence. We need to be sensitive and offer encouragement and support. To help a child with lack of confidence we need use praise, support and encouragement to try and overcome the problem and help them gain confidence.
People also communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, emotions, to give encouragement and show others they are valued. 2. Explain how communication affects relationships in the work setting If a workplace isnt communicating properly, relationships in the workplace could suffer. When there is miscommunication or no communication, relationships will start to fall apart. This can all be avoided, however.
You will need the ability to communicate with a Service User in order to support their needs effectively. 3.4 Identify sources of information and support or services to enable more effective communication. You can get information and support from your supervisor, line manager, mentor, senior and experienced colleagues. The service user’s relatives can provide you with effective ways to communicate and so can specialist practitioners e.g. speech and language therapists.
Identify four different reasons why people communicate. EVIDENCE Short answer questions Case study OUTCOMES 1.1, 1.2, 2.1, 2.2, 2.3, 2.4, 3.1, 3.2, 3.3, 3.4, 3.5 4.1, 4.2, 4.3, 4.4 To create understanding between ourselves and other people To interact with one another people communicate to build teamwork build relationships 2. Explain how effective communication can affect relationships in an adult social care setting between: • Colleagues and other professionals if colleagues do not communicate in an adult care setting they cannot work as part of a team also bad communication can lead to poor reputation for the care company. on the other hand if the communication needs are met this could improve partnership working and nurses and doctors will have confidence in the worker. • Individuals using the service and their carers bad communication towards the service users can make them feel on edge and not comfortable with the service they are using, on the other hand good communication with the service users and carers can build good relationships 1 Health and Social Care Assignment 3.
Unit 1 – SHC 31 (1.2 + 1.2) People communicate for different reasons, to communicate between service users, other staff members/colleagues, managers etc. This can build trust and develop professional relationships which can all benefit service users, and carers alike. We need to communicate to be able to report changes in a patient’s behaviour/their condition, when a patient has been admitted, communicating about the environment and ward routines. These are communicated through different means, depending on the individual’s needs i.e. spoken word, written word, through a translator if English is not their first language.
2.1 Explain why it is important to find out an individual’s communication and language needs, wishes and preferences. Some people have communication difficulties, people with Autism, dementia or people who are physically unable to speak. In order to support individuals with communication difficulties their needs, need to be understood of the difficulties they face. It is really important to recognize that people are individuals. The way you communicate with mrs a will be different from the way you communicate with Mrs B.
1.3 Analyse the barriers and challenges to communication within own job role The barriers and challenges of communication within my role could be • a break down of communication (lack of understanding) • lack of message clarity • distractions • Distance – and resources not working effectively. Communication within my role is extremely important this can work as a relationship building skill to perform basic levels of management to effectively lead and manage a team, the general social care code of practice states that communication should be open, accurate, appropriate and conducted in an appropriate way, by communicating this way and leading by example staff members will gain trust and confidence. Barriers could be communications were abbreviations are being used and others do not understand, Slang or Jargon is being used within the environment
Principles of communication in adult social care setting 1. Understand why communication is important in adult social care settings 2.1 Identify different reasons why people communicate * Expressing preferences * Getting to know each other * Whistleblowing * Letting people know ideas, wishes and needs * Obtaining information * Sharing information 2.2 Explain how effective communication affects all aspects of working in adult social care settings Effective communication includes handover with colleagues; writing in communication books any issues or information, talking to service users to get to know their preferences and needs. Effective communication is important to make sure information is precise and correct; it also helps to help the care provided run smoothly. 2.3 Explain why it is important to observe an individual’s reactions when communicating with them When communicating with an individual they may have trouble communicating or feel like they can’t tell you things or this could be due to feeling like they are being a nuisance. It is important to watch individual’s reactions to make sure they are not saying yes but feel uncomfortable with the situation.