Listening Skills Essay

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Listening skills Prof. Neeraj Kataria Prof. Neeraj Kataria Listening Skills “Listening is a magnetic and strange thing, a creative force. The friends who listen to us are the ones we move toward. When we are listened to, it creates us, makes us unfold and expand.”  Prof. Neeraj Kataria Listening Skills Content  What You Will Learn Remembering Names Effective Communication Effective Listening The Three Basic Listening Modes Levels of Communication Crossed Wires Wrong Wavelength Hearing the Words vs Listening for the Message Possible Benefits Occur with Active Listening Listening Tips Conclusion  Prof. Neeraj Kataria Listening Skills WHAT YOU WILL LEARN: PRINCIPLES OF EFFECTIVE LISTENING Prof. Neeraj Kataria Listening Skills  Meaning  Listening Is With The Mind  Hearing With The Senses  Listening Is Conscious.  An Active Process Of Eliciting Information  Ideas, Attitudes And Emotions  Interpersonal, Oral Exchange Listening Skills Fallacies about Listening § § § § § v v v v v  Listening is not my problem! Listening and hearing are the same Good readers are good listeners Smarter people are better listeners Listening improves with age Learning not to listen Thinking about what we are going to say rather than listening to a speaker Talking when we should be listening Hearing what we expect to hear rather than what is actually said Not paying attention ( preoccupation, prejudice, self-centeredness, stero-type) § Listening skills are difficult to learn  Listening Skills Types of Listening § § Informative Listening v Vocabulary v Concentration v Memory v Attending v Supporting v Empathizing § Relationship Listening § Appreciative Listening v Presentation v Perception v Previous experience Listening Skills Types of Listening (Cont.) § § Critical Listening
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