Leadership: Chapter 7 Case Studies

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Case 7.1 Three shifts, Three Supervisors 1. Based on the principles of path-goal theory, describe why Art and Bob appear to be less effective than Carol. Carol seems to be a more effective leader than Art & Bob because she has integrated a greater amount of supportive or nurturing leadership behavior that matches the needs of her subordinates. If Art & Bob were to implement more supportive techniques into their style, they would become more effective. 2. How does the leadership of each of the three supervisors affect the motivation of their respective subordinates? Art’s leadership motivates employees because he leads by example. He shows a genuine passion for his job and that carries through to the people he supervises. Bob’s style also motivates employees because of the fact that he congratulates people on personal accomplishment, and this positive reinforcement creates a more productive worker. Carol’s leadership is positively motivating to the workers as well. They voice that they like to work with her because she is dedicated to making the job easier for the workers by planning solutions to their problems that arise. 3. If you were consulting with Brako about leadership, what changes and recommendations would you make regarding the supervision of Art, Bob, and Carol? I would advise Art to provide more supportive behavior and connect interpersonally with workers to motivate them further than he always is. The workers sometimes feel as if he does not understand their situation at work day-to-day and this type of connection may help him understand. Bob seems to be either working the employees too hard or assigning them tasks without sufficient training. He should meet with his shift workers and work on understanding where their hardships lie, and how he can ease them for the workers. Carol should learn to develop a style of leadership that is more aligned
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