It’s also important to communicate accurately to other Carers, management and sometimes the service users family members as information and messages can need to be passed on 1.3 .Observing an individual’s reaction when communicating with them is essential. People’s body language, facial expressions, gestures and their position as well as speaking is key to understanding what is being communicated to you and to watch the effects so that any issues can be recognised and dealt with accordingly. 1 2.4 Finding out an individual’s communication and language needs, wishes and preferences can be done many different ways. You can ask the service user or their family. The care plan or medical records may also say.
Assignment 201 Principles of communication in adult social care setting Outcome 1 Understand why communication is important in adult social care settings Outcome 1.1 Identify different reasons why people communicate If a person wants something, such as a glass of water If someone wants some information. If someone is lonely and wants someone to talk to. If person is saying how they are feeling. If someone expressing an emotion such as fear, anger or pain etc. Outcome 1.2 Explain how effective communication affects all aspects of working in adult social care settings It is important to have good communication with colleagues because they will be clear in what you said and there will be no ambiguities and you will work more efficiently.
1.1 Identify different reasons why people communicate To express needs, to share ideas and information, to reassure, express feelings, socialize, ask questions, share experience’s, give instructions, share opinions, give encouragement. 1.2 Explain how effective communication affects all aspects of working in adult social care settings Individuals communicate to express their needs and preferences and to ensure they are met. As a carer I discuss the options and the choices available to the individual to allow them and informed choice regards to their care. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them. In face to face communication the person listening may not always indicate verbally if they have understood or agree.
When you get to know your resdient you will know their communication needs. It is important that you check all previous notes and history on the resident so you know there background as this could affect their communication. The most important person to talk to regarding someones communication needs is the service user them self. Each individual is different it is important that you assess each individual differently to
This reduces the possibility of mistakes being made and ensuring an appropriate care service. It’s also important to work as a team with your colleagues, so that you all work to achieve the same outcome. 1.3- Explain why it is important to observe an individual’s reactions when communicating with them Communication is a two way process, it’s about sending a message and knowing if the receiver has understood and processed the message properly. In order to be effective with providing care and support you need to learn to be a good communicator, people communicate through; speaking, body language, facial expressions, dress, position and gestures. You need to be able to recognise what is being used to communicate and be able to communicate back without always having to use words.
Task one 1.1 Identify different reasons why people communicate - People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and to be understood, to share opinions, knowledge, ideas, information, feelings, emotions and to give encouragement to those that need it to help them feel valued. 1.2 Explain how effective communication affects all aspects of working in adult social care settings. - effective communication is important because it ensures that all information is clear, non-judgmental, informative and accurate. This reduces the possibility of mistakes being made, and ensuring appropriate care service is delivered. Explain why it is important to observe individuals ‘reactions when communicating with them.
Principles of communication in adult social care setting 1 Understand why communication is important in adult social care settings. 1.1 Identify different reasons why people communicate We as humans like to be with other people, interact and socialize with people around us. We also communicate for specific reasons to express emotions. Below are some of the expressions we use. Fear Anger Pain Happiness Love Communication is used to put our views, wishes and information across to others and make our quality of life better.
If communication is not effective, it can affect again residents-we can do harm to them, it can affect their health and well-being. Communication with staff is essential for passing information from one person to another. Information can be passed from carer worker to carer worker via verbal communication or written documents from care plans and daily reports, to fire books. Written communication has to be effective as it provides an on-going picture of a certain person, situation. Effective communication between staff is essential for care to be professional.
Individuals communicate with carers to express their needs and preferences and to ensure they are met. As a carer I would discuss the options and choices available to the individual to allow them an informed choice regarding their care. 1.2 Explain how communication affects relationships in an adult social care setting Communication affects all aspects of the working environment. Effective communication is a two-way process : sending the right message, that is also being correctly received and understood by the other person. Daily tasks will be much more successful with smooth transfers of
L2- HSC Technical Certificate unit worksheet Unit 201 – Principles of communication in adult social care settings The numbers in the bracket after each question relate to the assessment criteria in the standards UNIT 4222-201 1. Identify different reasons why people communicate (1.1.1) 2. Explain how effective communication affects all aspects of working in adult social care settings (1.1.2) 3. Explain why it is important to observe an individual’s reactions when communicating with them (1.1.3) 4. Explain why it is important to find out an individual’s communication and language needs, wishes and preferences (1.2.1) 5.