They enable you to provide a good quality service working within the legal framework and most importantly aim to keep you and the individuals you support, safe from danger or harm. To implement agreed ways of working you follow the Policies and Procedures and the service users care plan, where the management of the individual's daily care needs are agreed and documented. It is extremely important to have up to date agreed ways of working as there may be changes in policies within the law. Our company may have to implement them to help protect the vulnerable. You have a duty to keep service users safe by following policies, procedures and working within your job role.
Sometimes you may have to work in best interest and instinct to fulfil your job role. To follow the agreed ways of working to its fullest you must refer to care plans, following the care plans ensures that you are implementing these rules. Working within the policies and procedures of your job description and working in agreed ways are very important because it ensures that you are doing your job correctly and to a high standard. It covers you from legal issues as you are completing tasks correctly and professionally. It is important to follow the agreed ways of working so you are certain to be working under the legislations that apply to the role you are undertaking, these could include the data protection act 1998, care home regulations 2001, care quality commission regulations 2009, care standards act 2000, health and safety at work act 1974 and many more.
UNIT 422-302 Engage in Personal Development in health, social care or children’s and young people’s settings My Job title with Restgarth Care Ltd, is Deputy Manager and I work closely with Denise Leslie my Registered Manager. My responsibilities are to collate information of new service users on initial assessment and create a Care Plan to meet their needs and those of the Carer. I also take enquiries from Carers, Service Users and other professionals that work within the care sector and deal with their concerns i.e if a nurse or doctor is required to a Service User I will contact them, If a Case-Coordinator is wanting information on a Service User I can answer questions for them, and assist with general enquiries to help the smooth running of the Agency. When I work in the community as a Domiciliary Carer or visiting clients to update their Care Plans I adhere to the Code of Practice set out in our policy and procedures, which are set out by CQC and their Code of Practice. For example QUOT E CQC STANDARDS My expectations of my job role is to be competent in dealing with situations that arise: for example if a Carer was in a situation that they felt uncomfortable in, I would try to overcome that for them by talking and working out a solution for everyone, with either shadowing until they were confident or if unsuccessful moving that Carer onto another Service User.
Describe how the duty of care affects own work role I and my employers have a “Duty of Care” when delivering services to the individuals in our care. We must follow the General Social Care Council’s (GSCC) Codes of Practice, our organisational policies and procedures and also Legislations and Acts, all of which set out the standards i am to follow. The GSCC regulates and controls the training and conduct of care workers and their employers and has a code of conduct which each are expected to adhere to. The care worker should • Protect the rights and promote the interests of service users and carers • Strive to establish and maintain the trust and confidence of service users and carers • Promote the independence of service users whilst protecting them as far as possible from danger or harm • Respect the rights of service users whilst seeking to ensure that their behaviour does not harm themselves or other people • Uphold public trust and confidence in social care services • Be accountable for the quality of their work and take responsibility for maintaining and
Continual professional development is a process of life-long learning that meets the needs of clients and enables care workers to expand and fulfil their potential. It is important to continually improve your knowledge and practice in order to remain aware and keep updated regards current guidelines, legislations and standards relative to your practice. As manager it is your role and responsibility to ensure staff are kept up to date with and legislation, standards and guideline changes. The GSCC Code of Practice state that ‘social care employers must provide training and development opportunities to enable social care workers to strengthen and develop their skills and knowledge.’ The White Paper – ‘Modernising Social Services Promoting Independence, Improving Protection, Raising Standards’ (written in 1998) identified that 80% of all care staff HSC DIPLOMA HELP | This document is protected by copyright and belongs to hsc diploma help. NOT for resale purposes 1 ©HSC DIPLOMA HELP ͟͠͞͠ had no formal training and that there were no national standards of practice.
CU1531 Engage in Personal Development In Health, Social Care Or Children’s and Young People’s Setting 1.1 Describe the duties and responsibilities of own work role To support the service users in my care with their daily living skills and support them as necessary. Ensuring all paperwork is clear and concise and is in line with the company’s guide lines and making sure that I follow care plans / helping and supporting the service users in my care achieve their short and long term goals. 1.2 Explain expectations about own work role as expressed in relevant standards · To provide personal, social, emotional and physical care to service users including palliative care. Also following training, administering of medication as prescribed. · Follow agreed standards and procedures as determined by the RNIB, CQC and other agencies.
Unit 6 – Understand the Role of the Social Care Worker 2. Understand the importance of working in ways that are agreed with the employer 2.2 Agreed ways of working is complying with the relevant current legislation in work settings; having access to full and up-to-date policies and procedures that relate to the responsibilities of the specific role; health and safety, safeguarding, equal opportunities and inclusive working; infection control, anti-discriminatory practice, safety and security, dealing with emergency situation, moving and handling. 2.3 The importance of full and up-to-date details of agreed ways of working is to ensure legislation is being complied with; to ensure policies and procedures are being followed, to ensure health and safety procedures are being followed; ensure relevant information for the individuals are available; work as a team; offer personalised service; ensure agreed ways of working are followed to prevent spread of diseases; maintain health and safety guidelines; deal effectively with emergencies and maintain duty of care. 3. Understand the importance of working in partnership with others 3.2 The following are ways of working that can help improve partnership working: effective communication and information sharing; team working; awareness and respect of differences; attend team meetings and conferences; policies and procedures to be followed to protect the individuals we work with from abuse; understand of everyone’s role; clarity in roles and responsibilities; everyone to work towards the same goal.
I am expected to follow the home's codes of practice and conduct and the CSSIW's care standards. My work role includes promoting the need to safeguard each resident and promote their rights, interests and well-being. Outcome 2 2.1. Reflective practice is important to help develop your own work skills and to ensure that codes of practice are being followed, this is done during supervisions and appraisals. 2.3.
This kind of ERP system is helpful for managers and employees to find a related solution with their own problems easily and the system accumulate the best practices and this helps create new knowledge in future. Also, CEO Franck Riboud’s approach such as informal sprit (climate) is also very important to motivate sharing knowledge within the organization as well as the effectiveness of knowledge management such as quality of knowledge. Thus, the company needs to maintain the informal sprit that can generate a friendly-climate to share knowledge beyond cultural/managerial barriers. Therefore, I recommend that the company maintain social tools such as marketplaces, message-in-a-bottle, T-shirts, Who’s Who, and communities although those activities can’t generate the best solution. In addition, in order that the third option (Richer: for innovation) is successfully implemented, this option is basically operated on the informal sprit, which enhances creating new
Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported. All carers record notes about their visit in log books after attending an individual, thereby keeping other staff informed and aware of current situations with the individual. Individuals communicate with carers to express their needs and preferences and to ensure they are met. 1.2 Understand how communication affects relationships in an adult social care setting?