People communicate to build a bond, and establish trust. People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued. Communication is an essential tool a carer can use to meet the needs of residents. It is a basic requirement of my job role to communicate with individuals and their families, other members of staff on a daily basis. Communicating with other staff members ensures effective team working and continuity of care.
Unit 302 – Engage in personal development in health, social care or children’s and young people’s settings. 1.1 – Describe the duties and responsibilities of own work role. Job Purpose To create a homely atmosphere that enables service users to live in a manner similar to that of their usual home life, maintaining the client’s independence privacy, dignity, and choice at all times, enable clients to reach their full potential to ensure their self-esteem. To oversee and assist in all aspects of care and activities for the client and where necessary make decisions related to the care provided to clients. To promote and maintain communications with internal and external parties.
Unit 301 Understand why effective communication is important in the work setting. 1.1 People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, emotions, to give encouragement and show others they are valued. It is a basic requirement of my job role to communicate with individuals and their families and other members of staff on a daily basis. Communication with other members of staff ensures effective team working. It also ensures any health and safety issues are recognized and reported.
It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication notes after attending an individual, thereby keeping other staff informed and aware of current situations within the workplace during the shift. Individuals communicate with carers to express their needs and preferences and to ensure they are met. As a Carer, I would discuss the options and choices available to the individual to allow them an informed choice regarding their care. 1.2 Explain how effective communication affects all aspects of own work; Effective communication is a must within my aspect of work.
Unit 11 : Principles of personal development in adult social care settings. 1.1 Explain what reflective practice is: Reflective practice is a process to help work colleagues evaluate their work. It provides opportunities to learn from experiences and develop there working practice. It is both a tool to help me analyse specific interactions or incidents that have occurred at work, as well as a method of working in the moment that is mindful and self-aware. 1.2 Explain the importance of reflective practice in continuously improving the quality of service provided.
SHC 31: Promote Communication in Health, Social Care or children's and young people's settings. 1.1: Identify the different reasons people communicate. Communication is an essential tool as a Support worker to meet the needs of the children, to liaise with Individuals and their families and other members of staff on a daily basis. This is to ensure effective team work and that Health and Safety issues are recognised and reported. As careers we complete communication books for each individual to keep all members of staff informed and aware of current situations.
As an organisation we are also governed by other regulators ensuring that compliance with regulations and law are adhered too. The codes of practise are vital for my work in social care as I work with vulnerable people who are entitled to equal standards, morals and ethical standards. I have regular training and update’s available to me. 1.2 Explain expectations about own work role as expressed in relevant standards My work expectations in line with relevant standards require me to ensure that I am aware and understand the policies and procedures of the organisation, they are updated on a regular basis, therefore I familiarise myself regularly. Safeguarding and child protection are vital policies and procedures that are updated and it is my responsibility to ensure that I regularly update myself as changes could occur at any time.
I also must follow all rules and regulation policies within the work setting and keep up with any relevant training I may need to keep me up to date and informed. It’s also my responsibility to build trust with the service users and also my colleagues and make sure I stick to the confidentiality policies. The duties I under take on a day-to-day basis are personal care, recording information, assisting with feeding and mobilising and keeping the service users entertained. 2. Identify the standards that influence the way the role is carried out: • Care standards act 2000 • Health and safety at work act 1974 • Manual handling operations 1992 • Codes of practice • National occupation hazards 3.
1.1 Identify the different reasons people communicate • Communication is an essential tool a carer can use to meet the needs of clients. It is a basic requirement for a Carer to communicate with individuals/ Clients and their families, other members of staff on a daily basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication books after attending an individual, thereby keeping other staff informed and aware of current situations within the workplace.
It is a basic requirement of my job role to communicate with individuals and their families and other members of staff on a daily basis. Communicating with other staff members creates an effective team and continuity of care. It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication books before the end of every shift, thereby keeping other staff and relatives informed and aware of current situations within the workplace and the daily lives of the supported person. Individuals communicate with carers to express their needs and preferences and to ensure they are met.