People are a business most valuable asset and keeping them satisfied, motivated, developed and retained is necessary if a company is to remain profitable (humanresources.about.com, n.d.). HR department plays a vital role in companies; helping them master the challenging competitive environment and the demand for highly qualified employees. Their primary roles are locating, screening, recruiting, hiring, and training high quality individuals who will become constructive members of the organization. They must be professional at all time handling different situations and people; skillfully communicating the firms’ policies, procedures, and goals: other responsibilities include perform job
Besides the work itself, one of the most salient factors influencing job satisfaction for employees is their work environment, which encompasses relations with co-workers, supervisors, and clients. Secondly, I’d like to talk about Communication within the corporation. No individual, group, or organization can exist without communication. It is only through transmitting meaning from one person to another that information and ideas can be conveyed. As mentioned in the case, Bonnie has accomplished something that the human resource specialist had been trying to do for years simply because Bonnie’s directness and honesty, which made communication more efficient.
Unit 3 Assignment AB221-01: Customer Service Alicia Turner Kaplan University Professor: D. Butler November 25, 2012 Customer Service and Customer Loyalty The business industry has begun to focus on their customers’ satisfaction and loyalty more so now than ever before. Many companies have developed plans on loyalty metrics. The best and most effective way to design a website that would affect customer loyalty and satisfaction will be demonstration in this paper. When it comes to becoming profitable from a company website, one of the most crucial things is creating a design that will involves long and short term goals. This can determine customer satisfaction because this plays a major and critical role in determining customer
Importance of Teams John Wilkerson HCS/325 9/4/2013 Augustus Scarlato Importance of Teams According to Darrington (n.d.), "Employees must often work together as a team when working, often to achieve the goals of the company. Teamwork is extremely important in the workplace” (para. 1). The definition of the word team is an assembly of people who are united to accomplish a common goal. A great team builds rapport, improves motivation, increases problem-solving skills, and improves coordination efficiency amongst the members.
The best forms of motivation focus on what the employees deem to be important. Many organizations find that flexibility in job design increases an employee’s longevity with the organization, improves productivity and betters morale ("Reference for Business; Encyclopedia of Business", 2012). Some methods of motivation include empowerment; creativity and innovation; learning; quality of life; monetary incentives; and other incentives ("Reference for Business; Encyclopedia of Business", 2012). Empowerment means giving employees more responsibility and decision making authority so they can feel control over the tasks they are held responsible for and better equips them to carry out those tasks ("Reference for Business; Encyclopedia of Business", 2012). Creativity and Innovation gives employees the opportunity to use their ideas to improve a job, product, or service ("Reference for Business; Encyclopedia of Business", 2012).
Maintaining the welfare of the sailors is secondary. Seeking out responsibility and taking responsibility for your actions are the essentials of military leadership and are the factors that will drive a sailors career to new positions of authority. Serving in the military for over 20 years, I have held various positions of leadership. Throughout that time, I have had opportunity to improve my skills as a leader, as well as evaluate the type of leader that I am. Due to the ever-changing political climate, different leadership styles demand new types of leadership roles.
An operations manager is a person who runs the operations of a business daily. This position is responsible for efficient and effective measures. The operations manager must continue to find ways to make the company more efficient and profitable. I am best suited for this position because of my strong work ethic, organization, and motivation skills. The company will benefit from my motivation to get the job done and my organization skills to put everything in place.
Job Redesign and Workplace Rewards Assessment Claudia Cline PSY/320 December 15, 2014 Mrs. Maria Spencer Job Redesign and Workplace Rewards Assessment Managerial philosophy has a very sturdy influence on the personnel. It is the typical environment in which the personnel have to modify themselves. Everybody as well as men and women are involved in some way of labor these days. In to keeping in mind the employees, it is crucial for any business to produce such an environment in which the personnel feel pleased. Pleasing the personnel is one of the principal goals of any business to survive and develop in this huge competitive trade.
Customer satisfaction is on the rise in the workplace, having good customer satisfaction will help you do more business. Listening to the customers will help a business know what the customers really wants and needs are essential in sales and business performance. Teamwork brings peoples strengths and talents together to help solve a problem. The more people you have working on something the more ideas will come up on how to solve a problem. Brainstorming and group problem solving will help a business succeed.
This book is a great resource for my paper because it supports that leaders grow their employees and make them happy. It lists the key traits to successful companies are employee happiness and what tactics these successful companies do to offer employee happiness. Having happy employees means they are productive, motivated, and care about their job. Employee happiness helps grow the success of these companies because it takes a team to get the work done and make a company successful. This is a reliable source because it is from Kaplan Library and the authors are very creditable within the business and educational world.