50121906.cu151 – introduction to communication in health and social care or children and young peoples settings (l2) (3) (m) 1.1 Identify different reasons why people communicate. People communicate for many different reasons, to show there feelings,emotions,pain or something they want. It is important to understand different ways of communicating within a social work environment. 1.2 Explain how effective communication affects all aspects of own work. Effective communication is important as it ensures that information is clear and accurate.
1: UNDERSTAND WHY EFFECTIVE COMMUNICATION IS IMPORTANT IN THEWORK SETTING 1.1 Identify the different reasons people communicate: People communicate for different reasons; in health and social care situation it can be to portray their feelings, emotions, such as anger, concerns, thanks, pain or opinions. Communication is therefore a necessity in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share ideas, knowledge, feelings, sentiments, to give encouragement and show others they are valued. 1.2 Explain how communication affects relationships in the work setting: The type of communication could be a formal and professional or informal and personal. It is important in health and social care environment that all communicated information is recorded for legal purposes and treat as confidential and on a need to know basis. Care colleagues communicated to ensure a continuity of care for the service user, and to apprise all staff of the current and changing needs of the service user.
Introduction to communication in health and social care or children's and young people. Outcome 1 (1-3) It is important to communicate in social care for different reasons. You communicate to portray your feelings, moods, emotions, opinions on a one to one basis with clients, making eye contact to ensure that the communication between you both will not be disrupted by each other not paying attention. But it is also important that information is recorded properly between staff and management to ensure that other employers are aware of the current needs of the client. You can communicate in many different ways; using communication books, handover with other staff, meetings etc.
First and foremost is the person you are supporting or the service user, but there are also their family and friends, who are likely to be involved in the support plan. You will also have to communicate with colleagues and with other professionals such as GP’s or District Nurses or even the Police or Ambulance service. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them. All communication has an effect on the person you are communicating with. It is a two-way process called an interaction, and it is important that you watch the effects so that any problems can be identified and dealt with, any relationship comes about through communication.
Unit 4222-201 Introduction to communication in health, social care or children's and young people's settings (SHC 21) 1.1 There are many different reasons why people communicate, such as: to give and receive information, discuss a problem or a situation, outline a concern, to negotiate, to learn, to express emotions, to give opinions, to get their views across and to receive instructions. 1.2 Effective communication can affect all aspects of work because I work in partnership with other people, such as, colleagues, service users, families, and outside organisations. Effective communicate with these will ensure effective team work and consistent care. Effective communication is used to establish and maintain these relationships. I need to give and receive important information and instructions.
1.2- Explain how effective communication affects all aspects of own work. * It helps to build effective relationships between colleagues, the service users and ourselves. This then gives us a better understanding of all of their needs as individuals, making sure their needs and preferences are being met. By building trust, preventing misunderstandings and developing our skills and knowledge we can discuss options and choices available and allow them to make informed choices regarding their care. 1.3- Explain why it is important to observe an individuals reaction when communicating with them.
It’s also important to communicate accurately to other Carers, management and sometimes the service users family members as information and messages can need to be passed on 1.3 .Observing an individual’s reaction when communicating with them is essential. People’s body language, facial expressions, gestures and their position as well as speaking is key to understanding what is being communicated to you and to watch the effects so that any issues can be recognised and dealt with accordingly. 1 2.4 Finding out an individual’s communication and language needs, wishes and preferences can be done many different ways. You can ask the service user or their family. The care plan or medical records may also say.
To enable myself to communicate with the residents, speaking clearly and directly gets the message across . Good communication skills are vital for working in health and social care as they help to develop positive relationships with the residents and their family's and friends so myself and colleagues can understand and meet the needs of the residents. 1.3 Explain why it is important to observe an individuals reaction when communicating with them. When I communicate with the residents it is important that i understand how each resident is feeling and what they want to say. I can do this by observing a variety of reactions.
As careers we complete communication books for each individual to keep all members of staff informed and aware of current situations. We also communicate to maintain and establish relationships with others, to share opinions, knowledge, emotions, to give encouragement and show others they are valued. The individuals will communicate with carers to express their needs and to ensure they are met. As a Carer I would also discuss the options and choices available to allow them an informed choice. 1.2: Explain how communication affects relationships in the work setting.
1.2- Explain how communication affects relationships in an adult social care setting It is a essential requirement of a carers job role to communicate with individuals and their families, also with other members of staff on a daily basis. Individuals communicate with carers to express their needs and preferences and to ensure they are met. Communication can either lead to a good or poor service in an adult social care setting. When having good communication with an individual it encourages involvement in things like activities which can encourage equality in a care setting. A service user can either gain the trust and understanding from the care worker and therefore communicate with ease.