Good communication with service users encourages participation in activities therefore promoting equality within the care setting. The service user can gain the trust and understanding from the care worker and therefore communicate the needs that individual requires. Good communication amongst staff encourages a better working relationship and ensures all tasks are completed to a high standard. Good communication between staff members is important to ensure problems are picked up and solved quickly. Such as an elderly service user having a preference to a bath rather than shower, the service user can then communicate this information effectively to staff and pass this information on to their colleagues.
Unit 201 – Principles of communication in adult social care settings Identify different reasons why people communicate. To form relationships with others – Give guidance, encouragement, support, build and gain trust and respect. To share information and knowledge – Share past and present experiences, follow or provide instructions. Express needs and opinions – If suffering any pain or discomfort, share feelings and emotions. Explain how effective communication affects all aspects of working in adult social care settings.
Principles of communication in adult social care settings 1.Understand why effective communication is important in adult social care settings. 1.1 Identify the different reasons people communicate. People communicate to make new relationships. In health and social care settings these relationships may be with service users, visitors or colleagues. Positive verbal and non-verbal communication skills, such as being friendly, smiling and shaking hands when greeting the person, are needed to make a good first impression.
PRINCIPLES OF COMMUNICATION IN ADULT SOCIAL CARE SETTINGS 1. UNDERSTAND WHY EFFECTIVE COMMUNICATION IS IMPORTANT IN ADULT SOCIAL CARE SETTINGS 1.1 IDENTIFY THE DIFFERENT REASONS PEOPLE COMMUNICATE. communication is about giving and receiving messages, there are lots of reasons we communicate, it could be to express of feelings or giving and requesting information, it could be to express a need or want, we also communicate to build relationships, to help or support, we also communicate to let people know are mood or are problems. What we have to consider is that communication is not just about verbal interpretation. 1.2 EXPLAIN HOW COMMUNICATION AFFECTS RELATIONSHIPS IN AN ADULT SOCIAL CARE SETTING When we look at communication in social care and what it affects, we probably need to look in 2 areas.
Question 2: Communication is important to forming relationships with people. Explain how communication affects relationship in your care setting. Effective communication between adult social care workers (colleagues) is important because of the need to build trust and understanding between one another, this gives the ability to open up and ask questions on tasks or issues that are new or difficult to address with the added respect of other colleagues experience, thus enable good team building and sharing of information, also to have an attitude of sharing the work load making the job at hand and work life easier all round. This is also if not more important when supporting other people (service users) to promote that you are reliable and trustworthy. Listening and showing commitment that the persons best interests are at heart, with good time keeping and seeing tasks throw will build confidence with the service user.
CT303/CU303 Principles of Communication in Adult Social Care Settings 1) Understand why communication is important in adult social care settings 1.1) Identify different reasons why people communicate. People communicate for many different reasons. Some of these include: expressing and sharing ideas and knowledge and expressing their feelings, needs, wishes and preferences. More reasons why people communicate are to obtain and receive information such as giving or receiving instructions and also to get to know each other 1.2) Explain how effective communication affects all aspects of working in adult social care settings Effective communication affects all aspects of working in adult social care settings and is important as it builds up team work and creates and easier environment to work in. It ensures that information is clear, concise, accurate and informative.
* To provide social, emotional and environmental support as well as physical. Developing professional working relationships Staff can provide a better standard of care for clients if they are all able to understand the requirements and needs of the client and families. Teamwork and communication are vital aspects of being able to provide outstanding care and support for the client. Communication is particularly important in order for all team members to be able to identify current wellbeing and any changes in needs.
Colleagues who are articulate with passing on important and general information will ensure that the care they are providing is of a high standard it will also contribute towards developing supportive relationships with the users is effective, eliminating possible mistakes. Active Listening, paying attention, eye contact, and body language is important when dealing with a person who is less fortunate than ourselves and cannot express in the
People usually feel satisfied when they communicate well with individuals. Good communication enables individuals needs to be met and for care and support workers to feel, they are not just doing the job but doing it in a way that allows individuals to have choice and control over their lives. Good communication will enable you to build strong professional relationships based on trust. It is essential that the individuals you support trust you as you are working very closely with them to improve their lives and if you are providing personal care, you will be carrying out intimate tasks. Communication is an essential skill for worker who wants to do well in their setting; this communication can be between adults or children.
Explain how communication affects relationships in the work setting : In care home setting communication occurs with the service users and their fammilies, the management and the directors, the working staff in the home and with outside professionals and visitors. Effective communication is vital for the support worker. The service user and the support worker need to understand each other clearly in order for the service user to receive the best possible care. Successful communication involves the support worker speaking clearly and using phrases and sentences that service users can understand. This also involves the support worker communicating clearly and openly with other members of staff, the manager and other professionals so as to make sure that the best possible care is provided and that this is done so reliably.