Cqc Inspectors Case Study

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Case study 1 CQC inspectors visited a care home in Merseyside to follow up on concerns raised about standards of care. Upon inspection CQC found that the care being provided was falling short of the standards people should be able to expect and improvements were needed. People were not protected against the risk of receiving unsafe and inappropriate care because their care and support needs were not being properly assessed. Care plans viewed by inspectors provided only general information and did not reflect individual needs and lifestyle choices. At the time of the inspection visit, the manager and deputy manager had both resigned and there was no one person to oversee the service on a day to day basis. Inspectors were concerned that

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