1.1 Being able to communicate well helps in forming effective relationships. Good reasons for good communication are valuable to promote relationships and offer support, arrangements for regular contact helps build up a mutual system of support. This enables you to maintain relationships, getting to know people to help build on trust and understanding. To exchange information is important for all parties to gain knowledge for any important reasons such as medical, behavioural, contact details etc. to be able to liase and negotiate with others enables a communication that can be used for all reasons and all parties, being able to pass on information to every agency involved in a full and precise manner.
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Journal: PhDN 315 Financial-Budgeting and Resource Management in Nursing Services, Leticia C. Eslabra RN, MAN Moving into Private Geriatric Nursing Care Management Reaction In this multifaceted and creative role, care managers help people care for their older relatives or loved ones, especially those with chronic needs related to physical problems or dementia. They may be hired to resolve a specific problem or they may provide long-term oversight and become part of the family. Proficient care managers follow the nursing process: assessment, nursing diagnosis, planning, interventions, and evaluation. The care manager can: * monitor the client's condition with visits and telephone calls. * accompany clients to appointments.
UNIT 501 – Use and develop systems that promote communication 1.1 Being able to communicate effectively builds trust, respect, enhances learning and accomplishes goals. Within my job role the level of communication I have to uphold has to be one of paramount importance. I have a role of great responsibility dealing with service users and their families or advocates / health professionals and external agencies. Therefore, my communication has to be clear and professional whilst I am conveying instruction and information. I consider communication to be successful when the desired objective is attained.
Continually improving knowledge and practice benefits both resident and the carer. It also help us to ensure that we are doing our best and we are meeting all necessary standard and expectations. We need to consider as well the new legislations and be updated to different changes and be able to apply in our work. Trainings and supervisions as well is important to improve knowledge and practice. 1.2 Analyse potential barriers to professional development.
Service users are able to communicate the way they wish to be cared for and express how they are feeling, by communicating staff are able to do their jobs properly as everyone is aware of what is expected of them and the care is provided to the highest possible standards. 1.2 Effective communication will give a positive atmosphere in the work place, this will cause the staff to be more positive and willing to help each other, staff members will all be aware of the jobs that need doing and will be happy to work as a team, by doing this the service users will feel safer and feel that they can approach a staff member with ease to help them with any problem. Effective communication is essential in building meaningful relationships and this can build trust and respect therefore creating a much happier and relaxed environment for all concerned. Outcome 2 – Understand how to meet the communication needs, wishes and preferences of an individual. 2.1 To be able to meet a service users needs I need to ask a lot of various questions so that I can understand what they are asking for and how they are feeling, I also need to take note of their body language as this can tell me a lot about how a person is feeling even without them telling me as when someone is sad or worried you can see it in the face, they may not make eye contact, with
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