Administrative Medical Assistant Skills Human skills that a good Administrative Medical Assistant needs to have are people skills, planning activities and typing. Knowing these skills will help in everyday life. Planning of activities within the medical office is important for the MAA. And empowerment can help you deal with your colleagues in the medical office more effectively. People skills, planning activities and typing are the human skills a good Administrative Medical Assistant should possess.
It can be the key to having successful relationships both personally and professionally. As a nurse working the health care profession, having a key understanding of health care communication plays a major role in health outcomes. It is also imperative to have knowledge of therapeutic communication theories and principles as well as the relevance of effective personal and professional communication impact on the health care setting. According to The University of Boston (n.d), “Health Communication encompasses the study and use of communication strategies to inform and influence individual and community decisions that enhance health.” This plays a crucial role in the health care industry as clinical specialist, patients and families must maintain shared communication in order to sustain a positive favorable outcome of all parties. Working towards a common goal requires being able to articulate thoughts and ideas with clarity and conciseness.
Effective Communication Paper Communication promotes knowledge within a health care organization and is necessary for the organization to thrive. Communication is not only important to the staff but also to the patients within a health care facility who depend on staff communication to receive quality medical care. Without complete communication between staff member’s clinical errors can occur and the patient’s health could be at risk. In this paper the subject will explain how a health care organization shares knowledge through communication and examine, which are the most effective techniques and which techniques are ineffective. This paper will review the application of these techniques and the impact techniques may have on a health care organization.
More of a connection can be made using oral communication as it allows those who are speaking to see each other’s facial expressions and body language, interest can be shown through using eye contact, the correct body language and tone of voice. Oral communication can be used in formal and informal environments. When communicating two people in a care setting are communicating orally they tend to give information, obtain information and exchange ideas. Important information may have to be given at hospitals if a doctor has to give important information out to a patient or other hospital staff for example a doctor may have to tell a patient information about an illness they may have or about the medication that they are taking, giving this information formally can help to comfort the patient and make them feel at ease about any worries that they may have had. Obtaining information in a care setting is vital as for example, in a care home an elderly person may be describing symptoms that they may have, it is important for the care workers to make a decision on what is best for the service users’ needs.
Effective communication and interpersonal interaction in health and social care. P1 contexts Effective communication in the health and social care setting is very important as it allows the health care worker to perform their role effectively, allowing them to work alongside their colleagues and are able to develop supportive ties with the users of the service who can come from different types of backgrounds, cultures and religion. People with communication disabilities are at risk of not being able to communicate effectively with their health care professionals and this could have an impact directly on their health. Good communication is the foundation to successful relationship i.e. patient and carer, either through verbal or non-verbal communication.
Personal qualities should be required as well to become a respiratory therapist as well. One good personal quality would be to have good social skills, making of friendly environment. Another personal quality would be to work calmly in a medical emergency. A respiratory therapist must take every situation seriously as if they were all an emergency. They should be aware that patients could with hold important information, so they must follow good procedure.
In order for a nurse to deliver patient focused care, they must first develop an effective nurse-patient relationship with the service users that they care for. This is important in order to ensure that the highest quality of care is provided to the patient. As, according to Sheldon (2009), a nurse-patient relationship is based upon the commitment of a nurse to work alongside their patient’s, in order to deliver personal and effective care which meets the identified health needs. Patient focused care involves the patient and nurse working together as a partnership and places the patient and their relatives central to decision making in regards to the planning, implementation and assessment of care. An equal nurse-patient relationship is important in order to ensure that safe, effective and personal health care is delivered and that the patients’ needs are appropriately met (The Health Foundation, 2012).
Being able to analyse whether a patient is comfortable in your vicinity is also very vital. This is because if a patient is comfortable they are more likely to be honest with you and tell you their entire problem, it is our job as a health professional to make sure the patient feels comfortable and welcomed, you could do this by leaning forward slightly to show interest, this also shows that you are listening to them.
Personal and Professional Health Care Communication Effective personal and professional health care communication is essential, appearing simple, often misunderstood. Patients, families, and the patient's support system speak with health care workers such as physicians, nurses, or staff discussing test results and treatment options. Health care communication must be clear, concise, and complete. "Communication is a core clinical skill that can be taught and learned." (Rider & Keefer, 2006, p. 624).
Genevieve Gayler Communication theories in Health and Social Care settings Theories of Communication Effective communication has an important role in a Health and Social Care setting, because the patient and health care professional need to be able to understand each other clearly so that the patient can receive the best possible care; which would be almost impossible if the patient’s needs can’t be clearly stated to the health care professional. Having communication eases the patient’s anxiety, removes the possibilities for mistakes to be made and lets each person know what is wanted from them. There are many ways to communicate, both verbally and non – verbal, for example interpersonal communication which is the method of which