Effective communication and interpersonal interaction in health and social care Communication is an important role in health and social care settings, it allows room for positive relationships and the sharing of information to be done correctly and privately. Communication can be verbal or non-verbal, in this assignment I’m going to identify a range of contexts where communication is essential. One to one communication is two people commuting, this can be formal, informal, by email, etc. For example a care worker must be formal to a patient, but when they get to know them very well, it can turn into informal communication. One to one communication is only effective when listening skills, questioning skills and information-giving skills are present.
How communication is so important in a health and social care environment Communication is vital when working in a health and social care environment, verbally or non- verbally. It is needed so that the carer (nurse, social worker) can give the best possible support or help to the patient. Good communication skills can gain positive relationships and also put the patient at ease as they will feel they can start to trust you which help them to relax and communicate back with you. This can then help to get a bigger picture of the patient's background and enable you to understand their needs. Sometimes it may not be as simple as just talking to a patient, it maybe there deaf or blind, if this was to be the case it is very important for to you finds the right way to communicate with them, for simple reasons such as an emergency.
It is important to work as a team with your colleagues, so that you all work to achieve the same outcomes and targets. I can find out an individual’s preferred communication methods by: asking the client, reading their care plan, ask relatives, ask colleagues, medical notes et WHY IT IS INPORTANT TO OBSERVE AN INDIVIDUAL REATION WHEN COMMUNICATING . This might be through the use of body language, facial expressions, gestures, tone of voice, touch or contact, signs, symbols, pictures, objects and other . It is very important to be able to recognise what a person’s body language is saying, especially when as a health or social care worker you are dealing with someone who is in pain, worried or upset. You must also be able to understand the messages you send with your own body when working with other people barrier to communication.
Clinical Development Day at Emergency Room As part of the N4123 clinical experience, I was in ER on 25th September 2013. The purpose of this paper is to increased my understanding of all health care services provided to clients and families, explore the roles of health care team in ER and to explore changes in health care practice in ER setting. I arrived at the unit on time at 7:30 am. I was assigned with one of the nurse working in ER. I came to know how the system works while people are seeking health care services from ER.
Explain how effective communication affects all aspects of working in adult social care settings. Communication is a vital factor when working in adult care, as it allows the needs and wishes of service users to be fully understood by staff members to ensure they have a fulfilled life. It also ensures low risk of any misunderstandings between staff members when discussing important matters so that everyone is in understanding. Explain why it is important to observe an individual’s reactions when communicating with them. It is important to see a person’s reaction when communicating, as it can give you evidence of their understanding.
Communication and confidentiality in Social Care People communicate to satisfy their social needs, to get help/services. Communication prevents confusion also mistakes that can be made in decision making. Communication gives individual a sense of worth by enabling expression of wish/opinion. Effective communication is one of the most important aspects care workers job. Without it fulfilling what position entails would be impossible.
In this task I will be exploring the different types of communication available and how vital they are in a health and social care sector. If care practitioners have demonstrate bad communication skills it will have a negative impact on the image of the health sector and also on the service users in terms of not getting the care they need or not getting the right information about the care they are about to receive. In the health and social care profession, effective communication is absolutely vital as it allows health workers to carry out their jobs effectively and also good communication creates a good relationship and a strong bond between care workers and care receivers and also it enables care workers to to effectively carry out their work responsibilities by allowing them to work peacefully and effectively with their colleagues. People who suffer fro communication impairments are at a risk of being unable to effectively communicate with their health care providers which could have a negative impact of their health in form of the type and quality of care that they receive. They are different forms of communication available for example one to one, group, formal, informal, verbal, oral and so on.
Effective communication is an essential part of heath care profession, where we have to build and maintain relationship with patients and colleagues. In health care profession, communication could include the written notes of a health care practitioner; the telephonic calls made by a nurse to a doctor or patient, or the documentation of the examination findings of a patient by a physician etc. Health and social care professionals need good communication skills to develop positive relationships and share information with patients. In health care profession we come across with different situations where good communication skills are very important, for example: explaining diagnosis, investigation, treatment, breaking bad news and communicating with relatives or dealing with difficult patients. If we have good communication skill we can easily handle such kinds of difficult situation.
This also involves the support worker communicating clearly and openly with other members of staff, the manager and other professionals so as to make sure that the best possible care is provided and that this is done so reliably. Not doing so can mean that communication doesn’t work and this in turn means that working relationships break down and as well as misunderstandings and communication barriers are created. Outcome 2 Be able to meet the communication and language needs, wishes and preferences of individuals 2. Decribe the factors to consider when promoting effective communication : One of the first factors to consider when promoting effective communication is the individual’s needs and preferences such as the individual’s preferred spoken
Effective Communication with Patients Any relationship comes through communication and the nurse and patient relationship isn't any different. In order to nurse someone effectively, it is important to be a good communicator, but talking is not the only means of communication. People also communicate through facial expression, body language and position, gestures and even the way they dress. Being aware of your own body language is just as important as understanding the person you are communicating with. The nurse needs to understand and be skilled in verbal and non-verbal communication techniques.