The first key factor is Culture. Chipotle integrates its unique corporate culture into each of its storefronts. The company believes that "creating a performance based culture [will] lead to the best restaurant experience possible for [its] employees and customers." Chipotle embraces its employees' unique perspectives, personalities, and strengths, as it believes these factors contribute to the brand's success. Chipotle has a well-defined and transparent advancement structure that encourages loyalty from part- and full-time employees, thus reducing turnover and training costs.
The company is still expanding even in this poor market and acquiring new stores and companies. Do you think John Mackey has a good strategic vision for Whole Foods? Why or why not? What do you like/dislike about the company’s mission/vision “Whole Foods, Whole People, Whole Planet” that is set forth in case Exhibit 1? Do the mission/vision and the core values underlying it (case Exhibit really matter at this company or are they just nice words and cosmetic window dressing?
We strive to reflect the highest ethical standards in our relationships with consumer, customers, and shareholders. Refreshed Fleet, Inc. is committed to supplying the client with the finest, high-quality service and to leading the industry into environmental and implement the use of cleaner construction equipment. Refreshed Fleet supports these goals with a corporate philosophy of adhering to the highest ethical conduct in all its business dealings, treatment of its employees, and social and environmental policies To be the leading nationwide innovator, developer and provider of cleaning, sanitation and maintenance products, systems, and services. As a team, we will achieve aggressive growth and fair return for our shareholders. We will accomplish this by exceeding the expectations of our customers while conserving resources and preserving the quality of the environment.
Being a fine foods store that specializes in foods that do not use any type of preservatives there will always be a problem with waste. To help curb this problem I propose implementing a system that allows Kathy to forecast sales by using data from previous years. This new system will not completely solve the problems with throwing away food but, it will help Kathy forecast what she needs and will help to ensure that she does not order more than necessary. The second issue which is the high-payroll problem is a little more difficult to deal with. A possible way to help compensate for these high salary positions is to allow other employees to train with the current butcher, baker, and wine
Case Study Questions 1) The main players are Amy Scherber, who is the founder and the owner of Amy’s Bread bakery, and Toy Kim Dupree, who is her trustworthy manager. 2) Amy’s Bread is a business that sells specialty breads and pastries wholesale and retail. 3) The issues Amy is facing is her existing workload is too great for the space she provides. Many customers will turn away if Amy cannot provide the service to meet their needs. One problem Amy has is some customers are slow paying, leaving Amy’s Bread scrambling for money to pay overdue accounts.
This does not take into account what was received from new purchases. So the value of this program from the financial aspect revolves around what is invested in it. Kudler Fine Foods investments in its program should produce similar results (JPS Retailer & FSB, 2009). Although this program is fairly new to the frequent shopper program this venture should prove fruit full. With the quality products and services provided to the customers of Kudler Fine Foods this program promises success.
With the growing conscience on healthy eating this is a positive strength for the operation in this area. The company’s location strategy is also considered a strength, placing shops around hospitals, universities and office parks to provide a fresh healthy alternative to eating. Finally, the commitment to quality and customer service corporate leadership has is also a strength, this is evident by the company’s motto, “Where our quality, freshness, and customers always come first”. A company’s weaknesses is a negative liability or can be looked at as an area for an opportunity for growth. Sandwich Blitz’s organizational structure and indecisiveness to grow should be looked at as a weakness.
Tesco also want to grow and maintain the number one retail company in the whole of UK. The main aim of Tesco is to maximise their profit, Tesco achieve this by interacting with their customers and putting the products they want to see in Tesco retail stores on the shelves. Another aim of Tesco is to provide products/services that is cheap and affordable to consumers or the public, more aims and objectives: The main aim of Tesco is to maximize profit. To maximise sales Tesco want to be highly valued by; customers, communities, colleagues and stakeholders. To grow and maintain the number one retail company in the whole of the UK.
All dishes are prepared with fresh material and suitable to customer taste, Calveta’s also serve food that focus on more nutritious for their residents and would not exceed their current food budgets. The second values implied are focus on services, which it is more to delivering a good customer services. Customer service is the provision of service to customers before, during and after a purchase. Calveta dining services not only provide high quality food but also more personalized service by provide high quality meal service at lower cost to the residents of the senior living facilities (SLFs). Besides that, Calveta also provide the services exceptional customer experiences at every contact.
At the time of conception, Kathy was convinced that combining the convenience of one-stop shopping with reasonable prices would be a recipe for success (Kudler, 2005). After thoroughly reviewing the Strategic Plan of Kudler Fine Foods, it appears Kathy and KFF’s ethical perspective is a complement to my own. Kathy has developed policies and procedures for the organization that focus on employee’s well-being and promotes fairness within the organization (Kudler, 2005). She writes “…highly satisfied employees create highly satisfied customers so we [KFF] intend to provide a total rewards system that is above the market.” (Kudler, 2005). This demonstrates Kathy’s obligation to do what is ‘right’ and adheres to a deontological approach to ethics.