Knowledge Contact Centre Operations online Level 2 Principles of Customer Service Level 2 Principles of Customer Service online Principles of Sales online Equality and Diversity Equality and Diversity online Information, Advice or Guidance Exercise Studies online Nutrition and Health Team Leading Knowledge Hint: place your cursor over the buttons for tips. register interest Awarding organisation NCFE NCFE Level
Qualification Specification NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5) Issue 1 June 2014 NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5) Issue 1 June 2014 Contents Section 1 Qualification overview Page 3 Section 2 Assessment and moderation Page 13 Section 3 Structure and content Page 16 Section 4 Links to National Skills Standards Page 29 Section 5 Links to National Occupational Standards
assessment in learning is to determine the learner’s level of competence by using a range of different methods. Based on the findings of the assessment and the evidence gathered during the assessment, decisions can then be made by comparing the evidence against the qualification standards. This will determine if the learner’s Competence, Knowledge & Understanding of the subject, and Skills required to carry out required tasks are of a sufficient level to meet the laid down criteria. Assessment should
NCFE Level 2 Certificate in Equality and Diversity Unit 1: Exploring Equality and Diversity ------------------------------------------------- Name: 1. What is meant by diversity? Diversity is a recognition and understanding that each individual is unique whilst also recognising individual differences. These differences can be based around race, ethnicity, gender, sexual orientation, socio-economic status, age, physical abilities, religious beliefs, political beliefs, or other ideologies
NCFE Level 2 Certificate in the Principles of Dementia care (600/6355/5) Unit 01: Dementia awareness 1.1 Explain what is meant by the term ‘dementia’. Answer: The term dementia' describes a set of symptoms caused by damage to the brain like confusion in a familiar place, loss of memory, changes in mood, and problems with thinking, reading, communication and reasoning. There are several types of Dementia. 1.2 Describe the key functions of the brain that are affected by dementia. Answer: