Unit 204 Outcome 2& 5

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Unit 204 Outcome 2 2.1- Abuse can take many forms, including sexual, mental, and physical, and it can happen in many places, eg, in the home, in hospital, and in the workplace. If someone alleges they are being abused, some of the actions you should take include :•Stay calm and listen to them,•Take what you are being told seriously,•Be aware that medical evidence might be needed, •Offer them support to help them to stop the abuse happening,•make a written note of what you have been told and•contact social services or the police 2.2- If you think the individual is being abused the actions that should be taken are first of all checking the procudure that is place to raising any concerns. If not a complaints procedure can usually be found in the Safeguarding Adults policy and procedures.You must always explain that there is a “No Secrots “ policy in place. Also contacting ther line manager and otheres relevent to the procedure in place. 2.3- There are ways to ensure that evidence of abuse is preserved by: •Make a written record of messages (e.g. answer-phone) to ensure they are not lost. Include the date and time and sign them• Ensure written records (notes, letters, bank statements, medication records etc.) are kept in a safe place•Don’t tidy up, wash clothes, bedding or other items.•Do not try to clear or tidy anything up•Try not to touch anything unless you have to for the immediate wellbeing of the victim – if you have to try to make a record of what you have done•If any sexual offence is suspected try to discourage the victim from washing, drinking, cleaning their teeth or going to the toilet until the police are present•Preserve anything used to warm or comfort the victim e.g. a blanket•Try to ensure that no one else enters the premises or alleged scene of crime until the police arrive •If you can, try and ensure that the alleged perpetrator does

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