Tanglewood Case 1

1560 Words7 Pages
Dear Mr. Perrone; Tanglewood is a chain of retail stores that feature items such as: clothing, electronics, home furnishings, appliances, and sporting goods gear. The company targets the middle to upper income customers. Tanglewood sets out to differentiate from the other retailers by using the “outdoors” theme, by having a large camping and outdoor living section in every store. The stores also separate themselves from competition by offering their own brands; including Buford Kitchen and Wilderness Outfitter and their uncluttered design concepts for the store. Tanglewood was founded by two best friends in 1975 by Tanner Emerson and Thurston Woodand. They later named their stores Tanglewood in 1984. They initially opened up one store and then years went by and the business had grown with a strong base of employee participation, customer satisfaction and profitability. The company then grew to other parts of the United States. I have the following understandings of the company and I am able to provide recommendations to build a stronger staffing strategy for Tanglewood. The staffing strategy requires making key decisions about the acquisitions, deployment and retention of the organizations workforce. Organizations require a staffing strategy that will provide revenue for company, quality of both employees and products of the company, and create principles that allow the company to be organized. Staffing Levels: 1. Acquire or Develop Talent Tanglewood should do both acquire and develop talent. Since Tanglewood abides by their mission statement, they should acquire employees that are able to provide a high level of customer service as well as be knowledgeable about the products and services that they are selling. Training is an ongoing part of employment. Tanglewood should develop its employees to be complaint to their company goals and missions. 2.
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