• Ethical Violations: Some sales reported were greater than total cash register receipts ➢ Employees were pushed to be results and sales oriented. • No camaraderie between the sales personnel: Not willing to help each other out during down times, slow periods. Clerks would attempt to steal sales from other departments. • Employees felt pressured to make sales. • Poor communication after Mr. Barton discontinued the tally system.
This response likely had the added effect of offending their employee base by suggesting that their employees would utilize the program to steal from the company. This offense has the significant potential for lowering employee engagement and retention. Clearly, Company Q is not educated in how ethical conduct and social responsibility by a company can actually boost its profits. Their current position only serves to perpetuate the long lived consumer mind-set that companies are inherently dishonest and only have eyes on profit. It is unrealistic to believe that Company Q can instantly jump from their current posture to one of deep and meaningful social responsibility and corporate ethics.
Their position was lost revenue due to possible fraud and stealing by their own employees. These situations show a lack of compassion between Company Q and the community. The situations also show a lack of trust Company Q’s management has regarding their employees. It is my opinion that you cannot run a successful business if your management team has a lack of trust amongst the employees or not having the support needed from the community. * Part B Three actions that I would recommend for Company Q could take to improve the attitude toward social responsibility would be: In the higher crime rate areas Company Q could invest in a security process that would keep employees and the consumers safe.
Case Analysis: Dissension in the Ranks 1. What is the cause of the problems described in the case? How serious are these problems in your opinion? Nordstrom didn't make any distinction between selling and non selling hours, the SPH of the employees accounted to be lower than what it should have been. The fear of having lower SPH forced employees to make the non selling hours off the record and this resulted in losses for the employees, in both, monetary as well as recognition of extra efforts work.
This is because the company will need highly skilled workers to maximise production without a large range to choose from. If there are not enough highly skilled workers it can again lead to a lack of productivity and the company may not be able to reach their long term objectives which will require a highly skilled workforce. By constantly monitoring the workforce plan and updating it the company has a better knowledge of what type of employees they need, this can be key due to the lack of skilled professionals because they will not spend money on highly employees who they do not need. One major internal influence is the fact that Cameco work in
It cause overstate inventory and understate the cost. Therefore, this has become the key factor of inherent risk. (2) The first risk is Company does not set internal oversight Institutions. In this case, shareholders did not set the relevant oversight institutes, but they firmly believe CEO (Hebding) decision, which led to the failure of internal control environment, in this case, Hebding can create different fictional accounts, aimed at the data meet the requirements of shareholders, but his aim is to deceive shareholders, and to reap more benefits. For example, Hebding instructed his employee to make false account such as understate expense, overstate equipment and inventory and so on.
The Union is supposed to help the economy, not take away businesses that will help it. Efforts made by the Union to keep Hostess and get a better pay and benefits for the workers were too expensive and not very reasonable. I think they should have tried to work out a better plan instead of making it practically impossible for Hostess to agree. Because Hostess went out of business, it will affect not only the lives of more than 18,500 workers, but it will also hurt the economy of the United
Nordstrom does not offer extensive training programs to its customers. Employees are paid on a commission basis, they are surrounded by a very competitive environment and it is ingrained in them that customer satisfaction is key. Employees needing to train new employees may not emphasize to the new employee why the need for customer satisfaction is so important. Also, because of the competitive environment, it may cause the employee to not train the new employee appropriately because of threat to their sales, which could in turn cause a misconception of their family environment. There is no training program for them that state any reasons why the culture of the company relies on customer satisfaction.
The loss of production and or customers due to failure to deliver the employees or products you sell is also an indirect cost that affects the business in a negative way. One indirect cost many of us do not think of is the effect on the companies morale and that can take a toll on others employees especially the ones who are taking the brunt of the work that the separated employee was performing. Turnover and the indirect cost can even include more frequent accidents and higher injuries due to the inexperience of newcomers. If you take all of the cost, the indirect and direct cost into consideration, you can start to see the full scope and calculate the cost of the
Evaluation helps to measure what parts of the planning were a success or failure (Gerhart, Hollenbeck, Noe, & Wright, 2014). Review/Analysis of the Case In Yahoo’s case, these steps should not be taken lightly. The company is severly understaffed due to losing employees to other companies. Filling these high tech positions will be hard for them considering they have a lower employee rating than other companies, such as Facebook and Google. This can lead to potential employees not giving Yahoo a second look.