Str/581 Strategic Choice and Evaluation

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Strategic Choice and Evaluation Aldo Rentería STR/581 University of Phoenix December 16, 2013 Timothy De Long Strategic Choice and Evaluation In todays competitive business climate it is critical for organizations to stay abreast of trends and technology because of massive customer demand. Global competition has forced firms to project short-term and long-term objectives that will strategically assist managers to attain measureable goals. This paper will identify the best value discipline, generic strategy, and grand strategy for Starbucks Corporation. In addition, upon the investigation of various alternatives a recommended strategy or a combination of strategies that should be implemented by Starbucks Corporation will also be discussed. Value Discipline Starbucks Corporation is a premier roaster, marketer and retailer of specialty coffee. The company currently operates in over 55 countries across North America, Asia Pacific, Europe, Middle East Africa region, and Latin America. The firm is headquartered in Seattle, Washington and employs 149,000 people. According to Pearce and Robinson (2013) Michael Treacy and Fred Wiersema proposed an alternative approach to generic strategy that they call the value disciplines. Further, they believe that strategies must center on delivering superior customer value through one of three value disciplines: operational excellence, customer intimacy, or product leadership. Operational excellence refers to providing customers with convenient and reliable products or services at competitive prices. Customer intimacy involves offerings tailored to match the demands of identified niches. On the other hand, product leadership, the third discipline, involves

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